Position Summary: The Sonographer will perform diagnostic ultrasound examinations to aid in patient diagnosis and management. This role involves using high-frequency sound waves to capture images of internal body structures, ensuring accuracy, patient comfort, and compliance with medical protocols and standards. Core Working Relationships/Key Stakeholders Internal On-Site: Radiologists, Consultants, and Physicians, Nursing team, Medical Records department, Front Desk staff, Facility department External: Diagnostic equipment vendors and suppliers, Regulatory and accreditation bodies Accountabilities: The Sonographer will report to the Lead, Sonographer. Key Responsibilities Conduct diagnostic ultrasound imaging, including abdominal, obstetric, gynecological, vascular, and musculoskeletal scans as requested by physicians. Review and analyze images to ensure quality, accuracy, and diagnostic Prepare patients for ultrasound examinations by explaining procedures and ensuring their Position patients appropriately to obtain optimal images while maintaining professionalism and Operate and maintain ultrasound equipment, ensuring it functions correctly and is calibrated according to standards. Report any equipment malfunctions or issues promptly to the appropriate Work closely with physicians and radiologists to review findings and provide technical assistance during procedures. Communicate effectively about patient conditions and imaging results to ensure timely. Maintain accurate records of procedures performed, including patient details, scan results, and any abnormalities observed. Adhere to hospital protocols for managing electronic medical Ensure that all procedures comply with local, national, and hospital standards, including patient safety and infection control. Stay updated on advancements in ultrasound technology and relevant Assist in the orientation and training of junior staff or students on ultrasound techniques and Qualifications: Bachelor’s Degree in Radiography, Medical Imaging, or a related field with specialization in Sonography. Certification in Diagnostic Medical Sonography is Current registration with relevant professional Experience: Minimum of 3 years’ experience as a Sonographer in a hospital or diagnostic Proficiency in performing a variety of ultrasound procedures, including advanced diagnostic Key Skills: Expertise in the use of diagnostic ultrasound Strong analytical skills for interpreting ultrasound Excellent communication and interpersonal skills to interact effectively with patients and the medical Precision and attention to detail in performing scans and documenting Ability to manage multiple tasks and adapt to a fast-paced healthcare Personal Qualities: Compassion and patience in dealing with Professionalism and commitment to maintaining Reliability and accountability in adhering to hospital schedules and A proactive and collaborative attitude toward problem-solving and teamwork.

Careers

Sonographer

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Position Summary: The Sonographer will perform diagnostic ultrasound examinations to aid in patient diagnosis and management. This role involves using high-frequency sound waves to capture images of internal body structures, ensuring accuracy, patient comfort, and compliance with medical protocols and standards.

Core Working Relationships/Key Stakeholders

Internal On-Site:

Radiologists, Consultants, and Physicians, Nursing team, Medical Records department, Front Desk staff, Facility department

External:

Diagnostic equipment vendors and suppliers, Regulatory and accreditation bodies

Accountabilities:

The Sonographer will report to the Lead, Sonographer.

Key Responsibilities

Conduct diagnostic ultrasound imaging, including abdominal, obstetric, gynecological, vascular, and musculoskeletal scans as requested by physicians.
Review and analyze images to ensure quality, accuracy, and diagnostic
Prepare patients for ultrasound examinations by explaining procedures and ensuring their
Position patients appropriately to obtain optimal images while maintaining professionalism and
Operate and maintain ultrasound equipment, ensuring it functions correctly and is calibrated according to standards.
Report any equipment malfunctions or issues promptly to the appropriate
Work closely with physicians and radiologists to review findings and provide technical assistance during procedures.
Communicate effectively about patient conditions and imaging results to ensure timely.
Maintain accurate records of procedures performed, including patient details, scan results, and any abnormalities observed.
Adhere to hospital protocols for managing electronic medical
Ensure that all procedures comply with local, national, and hospital standards, including patient safety and infection control.
Stay updated on advancements in ultrasound technology and relevant
Assist in the orientation and training of junior staff or students on ultrasound techniques and

Qualifications:

Bachelor’s Degree in Radiography, Medical Imaging, or a related field with specialization in Sonography.
Certification in Diagnostic Medical Sonography is
Current registration with relevant professional

Experience:

Minimum of 3 years’ experience as a Sonographer in a hospital or diagnostic
Proficiency in performing a variety of ultrasound procedures, including advanced diagnostic

Key Skills:

Expertise in the use of diagnostic ultrasound
Strong analytical skills for interpreting ultrasound
Excellent communication and interpersonal skills to interact effectively with patients and the medical
Precision and attention to detail in performing scans and documenting
Ability to manage multiple tasks and adapt to a fast-paced healthcare

Personal Qualities:

Compassion and patience in dealing with
Professionalism and commitment to maintaining
Reliability and accountability in adhering to hospital schedules and
A proactive and collaborative attitude toward problem-solving and teamwork.

Lead, Billing

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Position Summary: The Lead, Billing plays a pivotal role in overseeing the billing operations, ensuring accurate and timely processing of patient invoices, and optimizing revenue cycle management practices.

This position is responsible for driving revenue performance, ensuring compliance with healthcare regulations, and leading a team to support the hospital’s financial health. It requires strong leadership and strategic planning to achieve operational efficiency and maintain high levels of patient satisfaction.

Core Working Relationships/Key Stakeholders

Internal on-site

Clinical Staff, Medical Records Department, Front Desk Staff, Finance and Accounting Team, Management, All Department Heads

External

Patients, Insurance Providers, Regulatory Authorities, Locum Surgeons, Third-Party Companies.

Accountabilities:

Shall work with and under the supervision of the Group Head, Billing, Transaction Services, and Settlement.

Key Responsibilities

Lead and manage the billing team, fostering collaboration and accountability. • Assign responsibilities, set performance targets, and conduct regular evaluations. • Provide training to team members to enhance their skills and knowledge.
Oversee the preparation and submission of patient invoices, ensuring accuracy and timeliness. • Supervise the submission of insurance claims, monitoring for prompt reimbursement.
Ensure that billing procedures align with the hospital’s financial goals and compliance standards.
Optimize the hospital’s revenue cycle by reducing claim denials and identifying areas for improvement.
Monitor key performance indicators (KPIs) such as accounts receivable aging and denial rates, and implement corrective actions to maximize revenue.
Collaborate with clinical and finance departments to ensure proper coding and documentation for billing.
Conduct regular audits of billing records to ensure compliance with regulations and minimize errors.
Stay informed of the latest healthcare billing regulations and implement necessary adjustments to ensure compliance.
Ensure that patient information and billing records are secure and confidential, adhering to all legal requirements.
Identify and implement process improvements to streamline billing operations and enhance accuracy.
Leverage technology to automate billing workflows and increase productivity. • Monitor trends in billing practices and recommend strategies for continuous improvement. • Address patient inquiries and concerns regarding billing with professionalism and empathy.
Ensure that the billing team provides clear and accurate information to patients about their bills, insurance claims, and payment options.
Foster positive relationships with insurance companies to ensure efficient claims processing and dispute resolution.

Qualifications and Competencies

HND/Bachelor’s degree in Social Sciences, Accounting, or a related field (preferred). • Additional certification in healthcare billing or revenue cycle management is an asset.

Experience

Minimum of 5 years of experience in healthcare billing, revenue cycle management, or healthcare finance.
At least 2 years of experience in a leadership or supervisory role.
Experience with healthcare billing software and Electronic Medical Records (EMR) systems.

Key Skills

Strong leadership and team management skills.
Proficiency in healthcare billing processes, insurance claim management, and regulatory compliance.
Analytical skills for revenue cycle optimization and problem-solving.
Excellent communication and interpersonal skills, with the ability to handle patient inquiries professionally.
Attention to detail and the ability to manage multiple tasks effectively.

Personal Qualities

Dependable and responsible in overseeing billing operations and team performance. • Strong commitment to patient confidentiality and data security.
Ability to remain calm and focused under pressure, especially when dealing with complex billing issues.
Willingness to embrace continuous learning and stay updated on industry trends and regulatory changes.

Perioperative Nurse

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Position Summary: The Perioperative Nurse is responsible for providing high-quality care to patients before, during, and after surgical procedures. This role involves collaborating with the surgical team to ensure that operating rooms are prepared, patients are safe, and recovery is managed effectively. The Perioperative Nurse is a vital part of the surgical team, ensuring that procedures run smoothly and efficiently while providing compassionate care to patients.

Core Working Relationships/Key Stakeholders

Internal on-site

Surgeons, Anesthesiologists, Operating Room Technicians, Ward Nurses, Recovery Room Nurses, Management, All Department Heads, etc.

External

Patients, Locum Surgeons, Regulatory Bodies, etc.

Accountabilities:

Shall work with and under the supervision of the Theatre Nurse.

Key Responsibilities

Assess patients prior to surgery, including taking medical histories, checking vital signs, and ensuring patients are properly prepared for their procedures.
Communicate with patients and their families to explain the surgical process and address any concerns or questions.
Verify surgical consent forms, allergies, and any special requirements.
Ensure proper documentation is completed, including patient charts and pre-operative checklists.
Prepare the operating room with the necessary equipment, instruments, and sterile supplies required for each procedure.
Assist the surgical team by ensuring all tools are sterile and handed over during the operation as required.
Monitor patient vitals and overall condition during surgery, responding quickly to any changes in status.
Maintain a sterile environment and adhere to strict infection control protocols throughout procedures.
Work closely with surgeons and anesthesiologists to ensure a smooth and efficient surgery.

Assist in patient recovery immediately following surgery, monitoring vital signs and ensuring patients are comfortable and stable.
Educate patients and their families on post-surgical care, including wound care, medications, and signs of complications.
Coordinate patient discharge and follow-up care as needed.
Collaborate with recovery room nurses to transition patients from the operating room to the recovery area safely and efficiently.
Ensure that all surgical instruments and equipment are properly cleaned, sterilized, and maintained.
Keep track of surgical supplies, instruments, and inventory to ensure availability and proper usage.
Report any malfunctioning equipment or shortages of supplies to the appropriate personnel for prompt resolution.
Act as a patient advocate, ensuring the patient’s needs are met before, during, and after surgery.

Provide emotional support to patients and their families, especially during high-stress situations.
Ensure patients’ rights, privacy, and dignity are respected at all times.
Collaborate with surgeons, anesthesiologists, surgical technologists, and other healthcare professionals to provide comprehensive perioperative care.
Communicate effectively with all members of the surgical team to ensure that operations run smoothly.
Participate in surgical team meetings and debriefings to review cases, discuss challenges, and improve procedures.
Strictly follow hospital protocols and regulatory standards to ensure patient safety and the highest quality of care.
Implement and maintain infection control procedures, including hand hygiene, use of personal protective equipment (PPE), and proper disposal of medical waste.
Participate in continuing education and quality improvement initiatives to enhance perioperative practices and stay updated on the latest advancements in surgical care.

Qualifications and Competencies

Registered Nurse or Bachelor’s Degree in Nursing (BNSc) or equivalent.
Post-basic qualification or certification in Perioperative Nursing is highly preferred.
Registered Nurse (RN) license in good standing with the Nursing and Midwifery Council.

Experience

Minimum of 2 years of experience in a perioperative or operating room setting.
Previous experience working in a fast-paced, high-stress surgical environment.
Demonstrated experience in both elective and emergency surgical procedures.
Experience in handling complex surgeries, including trauma, orthopedics, and cardiac surgeries, is an asset.

Key Skills

Strong knowledge of surgical procedures, instruments, and operating room protocols.
Proficiency in assessing and monitoring patient conditions during surgery.
Expertise in sterile techniques and infection control.
Clear communication and team collaboration abilities.
Critical thinking skills and the ability to make decisions quickly in high-pressure environments.
Strong ability to manage multiple tasks efficiently and effectively.
Excellent interpersonal skills with the ability to provide compassionate care to patients and their families.
Ability to work well under pressure while maintaining focus and composure.
Proficiency in operating surgical equipment, monitoring devices, and electronic medical record systems.
Strong organizational skills to maintain accurate patient records and surgical inventories.

Personal Qualities

Dependable and responsible in maintaining a sterile and safe operating environment.
Strong commitment to patient care and safety.
Ability to remain calm and focused during emergencies or complicated surgical procedures.
Willingness to work flexible shifts, including nights, weekends, and on-call rotations.
Ability to show empathy and emotional resilience when dealing with patients and families during difficult times.
Professional demeanor and a commitment to upholding ethical standards in healthcare.

Health, Safety and Environment (HSE) Officer

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Position Summary: The Health, Safety, and Environment (HSE) Officer is responsible for ensuring the hospital environment is compliant with health and safety regulations, maintaining a safe working environment for staff, and safeguarding patients. This role involves implementing safety policies, conducting risk assessments, managing safety audits, and ensuring adherence to both local and international HSE standards.

Core Working Relationships/Key Stakeholders

Internal on-site

All hospital employees, medical staff, nursing staff, management team, maintenance teams, security staff, etc.

External

Vendors, Contractors, Patients, Visitors, etc., Regulatory Bodies, etc.

Accountabilities:

Shall work with and under the supervision of the Lead, HSE.

Key Responsibilities

Develop, implement, and maintain hospital-wide HSE policies and procedures in accordance with national regulations and international best practices.
Ensure compliance with all relevant safety legislation, hospital policies, and industry standards.
Review and update safety protocols regularly to address new hazards, technology, and legal requirements.
Conduct regular risk assessments to identify potential hazards in the workplace, including chemical, biological, physical, and ergonomic risks.
Implement corrective measures to minimize risk and prevent accidents, incidents, or injury.
Conduct periodic safety audits and inspections in various hospital departments, including clinical areas, laboratories, and non-clinical environments such as kitchens and maintenance rooms.
Ensure fire safety measures, including functional fire alarms, fire extinguishers, evacuation routes, and fire drills, are in place and properly maintained.
Lead the investigation of incidents and near-misses, documenting findings and implementing corrective actions to prevent recurrence.
Maintain detailed reports of incidents, including root cause analysis, recommendations, and preventive strategies.
Coordinate emergency response plans and serve as a point of contact for safety-related emergencies.

Develop and deliver training programs for hospital staff, including topics such as workplace safety, fire safety, proper handling of hazardous materials, infection control, and emergency procedures.
Provide safety inductions for new employees and ensure all staff have up-to-date knowledge of safety protocols and procedures.
Organize regular safety drills (e.g., fire drills, evacuation exercises) and debrief staff on performance and areas for improvement.
Monitor and manage the safe storage, handling, and disposal of hazardous materials, including medical waste, chemicals, and biological materials.
Ensure proper labeling and handling of hazardous substances in compliance with OSHA, WHO, and local health department regulations.
Work with waste management teams to ensure appropriate segregation and disposal of medical waste, sharps, and other potentially hazardous materials.
Promote and implement health surveillance programs to monitor employees’ health in relation to workplace exposure (e.g., radiation, chemicals).

Ensure that the hospital complies with occupational health standards, including infection prevention and control.
Monitor employee health records to identify trends in workplace-related illnesses or injuries and recommend measures to mitigate risks.
Ensure that all hospital facilities and equipment meet safety standards and are regularly inspected and maintained.
Work with the biomedical and engineering teams to ensure the safety of hospital equipment and to address any potential risks associated with faulty or malfunctioning devices.
Ensure appropriate signage is displayed in hazardous areas (e.g., radiation zones, biohazard rooms) and that safety equipment (e.g., protective clothing, eyewash stations, respirators) is readily available.
Maintain accurate records of all HSE activities, including risk assessments, incident reports, safety inspections, and staff training records.
Prepare regular HSE performance reports for hospital management, highlighting key issues, compliance status, and recommendations for improvement.
Collaborate with department heads, maintenance teams, and external contractors to ensure hospital safety protocols are followed in day-to-day operations.
Serve as the hospital’s point of contact for regulatory bodies and coordinate HSE audits and inspections.

Provide advice and guidance to hospital staff on HSE-related matters, encouraging a proactive approach to safety.

Qualifications and Competencies

Bachelor’s Degree in Occupational Health and Safety, Environmental Science, or a related field.
Professional certifications such as NEBOSH, IOSH, or other relevant HSE qualifications are highly preferred.
Relevant safety certifications from recognized safety bodies are required. Experience

Minimum of 1-3 years of experience as an HSE officer, preferably in a healthcare or hospital environment.
Proven track record of successfully implementing safety programs and reducing workplace incidents.
Experience in managing health and safety audits, compliance with regulatory requirements, and responding to external audits.

Key Skills

Strong knowledge of local and international health, safety, and environmental regulations (e.g., OSHA, WHO).
Expertise in conducting risk assessments, safety audits, and incident investigations.
Excellent communication and training skills to effectively educate staff on safety matters.
Ability to handle multiple tasks and manage safety initiatives in a fast-paced hospital environment.
Strong organizational skills with the ability to manage multiple projects and initiatives simultaneously.
Proficiency in safety management systems, data analysis, and incident reporting tools.
Excellent interpersonal skills and the ability to work collaboratively with multidisciplinary teams.
Ability to stay calm and take appropriate action during emergencies or high-pressure situations.
Attention to detail, ensuring compliance with complex regulations and protocols.

Personal Qualities

Strong ethical standards and commitment to maintaining a safe and secure environment for patients and staff.
Proactive, with a focus on prevention and continuous improvement in safety practices.
Ability to work independently, exercise sound judgment, and make decisions quickly in urgent situations.
Empathetic and supportive attitude towards employees, patients, and visitors, ensuring their safety is a priority at all times.
Flexibility to adapt to changing safety requirements and hospital needs.

Lead, Physiotherapist

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Position Summary: The Lead Physiotherapist is a senior role responsible for overseeing the delivery of high-quality physiotherapy services in a multispecialty hospital. This role combines clinical expertise, team leadership, and administrative oversight to ensure optimal patient care and the professional development of the physiotherapy team.

The Lead Physiotherapist will drive clinical excellence, develop treatment protocols, and foster a collaborative, patient-centered approach. Additionally, the role requires the management of the physiotherapy department, resource allocation, and the facilitation of effective communication between the department and other medical units.

Core Working Relationships/Key Stakeholders

Internal on-site

Medical Director, Physiotherapy Team, Nursing Department, Inpatient and Outpatient Services, Administrative and Finance Department, HR Department, Other Allied Health Professionals

External

Patients and Families, Consultants and External Specialists, Health Insurance Providers (HMOs), Professional Bodies and Licensing Authorities, etc.

Accountabilities:

Shall work with and under the supervision of the Medical Director

Key Responsibilities

Lead, mentor, and manage the team of physiotherapists, ensuring effective workload distribution and continuous professional development.
Foster a culture of collaboration, accountability, and excellence within the physiotherapy department.
Set goals, evaluate team performance, and identify areas for improvement and training.
Oversee all clinical treatments, ensuring best practices are followed according to hospital standards and professional guidelines.
Handle complex cases and provide specialized treatment plans in consultation with other healthcare professionals.
Ensure that all patient treatment records are accurately maintained, up-to-date, and compliant with medical protocols and privacy regulations.
Develop, review, and implement physiotherapy protocols and policies in line with industry best practices.
Monitor patient outcomes and initiate improvement plans to enhance service delivery and patient satisfaction.
Introduce and integrate new physiotherapy techniques, treatments, and technologies.
Oversee the acquisition and maintenance of physiotherapy equipment and tools, ensuring compliance with safety and quality standards.
Manage departmental budgets, tracking expenses, and liaising with the Finance department for procurement needs.
Work closely with medical consultants, surgeons, and other healthcare professionals to develop interdisciplinary treatment plans for patients.
Participate in case discussions and contribute physiotherapy expertise to treatment planning.
Lead by example in delivering high-quality physiotherapy care, conducting patient assessments, diagnosing conditions, and implementing effective treatment plans.
Engage with patients and their families to explain treatment objectives, progress, and expected outcomes, ensuring transparency and trust.
Prioritize patient safety and comfort during all interventions and treatments.
Ensure the department is compliant with all regulatory requirements, health and safety protocols, and hospital policies.
Keep the department prepared for internal audits, quality assessments, and external accreditation processes.
Organize and facilitate continuous professional development sessions for the physiotherapy team and broader clinical staff.
Stay updated with the latest developments in physiotherapy and healthcare, ensuring team members are aligned with modern practices.
Provide regular reports on the performance of the department, patient outcomes, and service delivery to the Medical Director.
Address any critical issues related to staff, patient care, or operational challenges and propose solutions to the management.

Qualifications and Competencies

Bachelor’s Degree in Physiotherapy (BPT).
Postgraduate qualification (Master’s degree in Physiotherapy or a related field) is highly preferred.
Licensed by the relevant regulatory body. Membership in professional associations (e.g., Nigerian Society of Physiotherapy) is an added advantage.

Experience

Minimum of 8-10 years of clinical experience, with at least 3-5 years in a leadership or supervisory role within a healthcare setting, preferably in a hospital.
Proven experience working in a multidisciplinary environment and managing complex clinical cases.
Demonstrated experience in developing and managing physiotherapy programs for both inpatient and outpatient services.
Familiarity with the regulatory framework governing physiotherapy in Nigeria or relevant geographical regions

Key Skills

Strong expertise in various physiotherapy techniques, including rehabilitation, musculoskeletal treatments, post-surgical recovery, and sports injuries.
Ability to lead and inspire a team, manage conflicts, foster professional growth, and encourage collaboration.
Excellent verbal and written communication skills to engage effectively with patients, staff, and other medical professionals.
Ability to analyze complex patient conditions and develop effective treatment plans while troubleshooting clinical and operational challenges.
Exceptional ability to manage multiple tasks, meet deadlines, and prioritize departmental and patient care needs.
Familiarity with physiotherapy equipment and software for patient record-keeping and management. Knowledge of modern physiotherapy techniques and trends.

Personal Qualities

A commitment to personal and team development, staying current with the latest trends in physiotherapy and healthcare innovations.
Strong organizational abilities to manage multiple tasks and patient inquiries simultaneously.
Efficient in scheduling appointments, maintaining records, and handling administrative duties.
Careful attention to detail to ensure accurate information is provided and recorded.
Sensitivity to patients’ emotional and physical needs.
Ability to remain calm and patient in stressful situations.
Willingness to take the time to address patients’ concerns thoroughly.
Dependability in handling responsibilities and maintaining consistent performance.
Punctuality and commitment to the role.
Honest and ethical behavior in all interactions.
Commitment to maintaining patient confidentiality and adhering to ethical standards.

Consultant

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Position Summary: Clinical consultants in medical and surgical services serve as linchpins between clinical expertise and healthcare administration.

This role involves blending medical knowledge with strategic advice to ensure high quality patient care while aligning with organizational goals. R Jolad clinical consultants are expected to drive quality across all sites in the system in their respective specialties.

Core Working Relationships/Key Stakeholders

Internal On-Site

Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CFO, and HR

External

Patients, locums consultants,

Accountabilities:

Shall work with and under the supervision of the Medical Director and Managing Director.

Key Responsibilities

Participate in the clinical education of house officers, residents and medical
Participate in clinical lectures for learning Fridays and review of M&M cases for
Provide monthly admission, referral, morbidity and mortality statistics to the medical director, under guidance of the head of department (HOD) of the department where applicable.
Assistance in recruiting of doctors and review of the monthly departmental schedules prepared by the patient care experience team.
Participate in monthly departmental meetings and Provide strategic vision and leadership to clinicians (nurses and doctors) within the department.
Assists with audits of charts by junior

Make known to the HOD any requisitions as needed for equipment and supplies through appropriate channels using R Jolad supplies and procurement.
Remain up to date on standard clinical practice in the relevant specialty
Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death
Feedback to the CMO is expected within one week of such In cases where the HOD is not available to lead this function, they can delegate to a consultant physician within the department.
Be present for M&M presentations especially for cases from the department
Review and approve relevant medical reports regarding significant outcomes before submission to the medical director and management
Like every consultant, attend M&Ms where the HOD is the managing
Provide expert medical advice to patients, healthcare organizations on patient care, diagnosis, and treatment plans.
Develop and implement clinical guidelines and protocols to improve patient outcomes and ensure compliance with healthcare standards.
Provide or supervise expert management of patients according to internationally recognized specialist guidelines

Qualifications and Competencies

Completion of a recognized medical school program and obtaining an
Completion of a residency program in a chosen specialty, leading to a specialist
Certification by a relevant medical board or college in the consultant’s specialty, signifying advanced competence and expertise.

Holding an active medical license to practice in the region or country of
Ongoing participation in CPD programs to stay updated with the latest medical advancements and maintain competency.
Experience in conducting clinical research, contributing to medical

Experience

Several years of pre-residency clinical experience, typically 5-10
Additional experience or fellowship training in a subspecialty area, allowing for further expertise in a narrower field.
Experience in teaching medical students, residents, or junior doctors, and mentoring other healthcare
Proven experience working within multidisciplinary teams, contributing to integrated patient care, and working effectively with other healthcare professionals.
Participation in clinical research, contributing to advancements in their field and staying at the forefront of medical knowledge.
Demonstrated experience in providing compassionate, patient-centered care, including complex decision-making and managing patient relationships.

Key Skills

Good time management and punctuality
The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset
Clinical expertise in your

Deliverables

These are to be submitted to the HOD and Medical Director:

Summary report after grief and bereavement counseling within the department within one week of occurrence
Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. The managing consultant or a designee can write this but must be reviewed by the HOD
Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month
Monthly admission, referral, morbidity, and mortality statistics as directed by HOD
Review report of M&M cases no more than one week after M&M

Personal Qualities

In-depth knowledge and experience in their medical specialty, ensuring accurate diagnoses and effective treatment plans.
Ability to lead and mentor junior doctors, guide clinical teams, and contribute to the development of best practices within the medical field.
Strong decision-making skills, especially under pressure, to make informed and timely clinical
Empathy and sensitivity towards patients, understanding their needs, and providing compassionate
Clear and effective communication with patients, families, and healthcare teams, ensuring everyone understands treatment plans and medical
Critical thinking and problem-solving abilities to address complex medical cases and find solutions to challenging health
Upholding ethical standards and maintaining patient confidentiality and
Flexibility to keep up with advancements in medical practices, technologies, and
Strong teamwork skills to work effectively with multidisciplinary teams, ensuring comprehensive patient care.
Emotional strength and resilience to handle the demands of the job, including high-stress situations and long hours.

Junior Resident Doctor (Family Medicine)

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Position Summary: The Junior Resident plays a crucial role in delivering high-quality patient care, acquiring clinical experience, and advancing medical knowledge under the supervision of attending physicians and Senior Residents.

Core Working Relationships/Key Stakeholders

Internal on-site

All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department & Chief Consultant, Family Medicine/Director of Training.

Key Responsibilities

Supervises the House Officers in the performance of routine procedures.
Supervises the House Officers and Junior Medical Officers in writing discharge summaries according to the discharge Template within 1 hour of a patient’s discharge.
Supervises the House Officer in both Diagnostic and Therapeutic Venipuncture.
Assists in the supervision and teaching of medical students and House Officers and Junior Medical Officers.
Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
Carries out ward rounds with the House Officers in the absence of the Senior Resident /Senior Medical Officer and also attends ward rounds conducted by the latter or the consultant.
Takes over responsibilities of the House Officer or the Junior Medical Officer when the latter is unavoidably absent.
Institutes appropriate treatment under the supervision of the Senior Resident, Chief Resident Doctor or Consultant.
Consult with the Senior Resident Doctor, Senior Medical Officer or Consultant when confronted with a difficult clinical or administrative problem.
No discharges are permitted without prior consultation with the Consultant.
Writes discharge summaries according to the discharge Template within 1 hour of a patient’s discharge.
Assists the House Officer in both Diagnostic and Therapeutic Venipuncture.
The Junior Resident Doctor is not permitted to refer any patient to another department or request consultations on any patient without prior consultations with the Consultant.
Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club
Writes Death Certificate of patients in the Death Certificate Document ensuring appropriate completion of the Document.

Qualifications and Competencies

Medical degree (MD or DO) from an accredited medical school.
Ongoing residency program in family medicine.
Must possess a current practicing license.
Must have passed the Primary Exam in Family Medicine by the West African College of Physicians or the National Post Graduate College of Nigeria or ensure the Primary Exam is passed within 6 months of Employment
Board certification or eligibility in family medicine by equivalent certifying body.
Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
Demonstrated commitment to patient-centered care, medical education, and scholarly research.
Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

Extensive hands-on experience managing complex cases and patient care

Demonstrated experience in supervising and mentoring interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

Good time management and punctuality
Good communication skills with patients, relatives, and the Team members.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset

Personal Qualities

Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables
Ability to complete the required rotations and pass the Part 1 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Junior Resident Doctor (Internal Medicine)

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Position Summary: The Junior Resident plays a crucial role in delivering high-quality patient care, acquiring clinical experience, and advancing medical knowledge under the supervision of attending physicians and Senior Residents.

Core Working Relationships/Key Stakeholders

Internal on-site

All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department Internal medicine & Director of Training.

Key Responsibilities

Supervises the House Officers in the performance of routine procedures.
Supervises the House Officers and Junior Medical Officers in writing discharge summaries according to the discharge Template within 1 hour of a patient’s discharge.
Supervises the House Officer in both Diagnostic and Therapeutic Venipuncture.
Assists in the supervision and teaching of medical students and House Officers and Junior Medical Officers.
Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
Carries out ward rounds with the House Officers in the absence of the Senior Resident /Senior Medical Officer and also attends ward rounds conducted by the latter or the consultant.
Takes over responsibilities of the House Officer or the Junior Medical Officer when the latter is unavoidably absent.
Institutes appropriate treatment under the supervision of the Senior Resident, Chief Resident Doctor or Consultant.
Consult with the Senior Resident Doctor, Senior Medical Officer or Consultant when confronted with a difficult clinical or administrative problem.
No discharges are permitted without prior consultation with the Consultant.
Writes discharge summaries according to the discharge Template within 1 hour of a patient’s discharge.
Assists the House Officer in both Diagnostic and Therapeutic Venipuncture.
The Junior Resident Doctor is not permitted to refer any patient to another department or request consultations on any patient without prior consultations with the Consultant.
Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club
Writes Death Certificate of patients in the Death Certificate Document ensuring appropriate completion of the Document.

Qualifications and Competencies

Medical degree (MD or DO) from an accredited medical school.
Ongoing residency program in family medicine.
Must possess a current practicing license.
Must have passed the Primary Exam in Internal Medicine by the West African College of Physicians or the National Post Graduate College of Nigeria or ensure the Primary Exam is passed within 6 months of Employment
Board certification or eligibility in family medicine by equivalent certifying body.
Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
Demonstrated commitment to patient-centered care, medical education, and scholarly research.
Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

Extensive hands-on experience managing complex cases and patient care

Demonstrated experience in supervising and mentoring interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

Good time management and punctuality
Good communication skills with patients, relatives, and the Team members.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset

Personal Qualities

Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables

Ability to complete the required rotations and pass the Part 1 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Consultant - Nephrologist

More Details

Position Summary: Clinical consultants in medical and surgical services serve as linchpins between clinical expertise and healthcare administration.

This role involves blending medical knowledge with strategic advice to ensure high-quality patient care while aligning with organizational goals. R Jolad clinical consultants are expected to drive quality across all sites in the system in their respective specialties.

Core Working Relationships/Key Stakeholders

Internal On-Site

Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CFO, and HR

External

Patients, locums consultants, etc.

Accountabilities:

Shall work with and under the supervision of HOD Internal Medicine, the Medical Director and Managing Director.

Key Responsibilities

Participate in the clinical education of house officers, residents and medical officers.
Participate in clinical lectures for learning Fridays and review of M&M cases for presentation.
Provide monthly admission, referral, morbidity and mortality statistics to the medical director, under guidance of the head of department (HOD) of the department where applicable.
Assistance in recruiting of doctors and review of the monthly departmental schedules prepared by the patient care experience team.

Participate in monthly departmental meetings and • Provide strategic vision and leadership to clinicians (nurses and doctors) within the department.
Assists with audits of charts by junior doctors.
Make known to the HOD any requisitions as needed for equipment and supplies through appropriate channels using R Jolad supplies and procurement.
Remain up to date on standard clinical practice in the relevant specialty
Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death
Feedback to the CMO is expected within one week of such outreach. In cases where the HOD is not available to lead this function, they can delegate to a consultant physician within the department.
Be present for M&M presentations especially for cases from the department
Review and approve relevant medical reports regarding significant outcomes before submission to the medical director and management
Like every consultant, attend M&Ms where the HOD is the managing consultant.
Provide expert medical advice to patients, healthcare organizations on patient care, diagnosis, and treatment plans.
Develop and implement clinical guidelines and protocols to improve patient outcomes and ensure compliance with healthcare standards.
Provide or supervise expert management of patients according to internationally recognized specialist guidelines

Qualifications and Competencies

Completion of a recognized medical school program and obtaining an MBBS.
Completion of a residency program in a chosen specialty, leading to a specialist qualification.
Must be a Fellow of the West African College of Physicians or the National Postgraduate College of Nigeria in the different sub-specialties.
Five years Post Fellowship experience will be an advantage.
Holding an active medical license to practice in the region or country of employment.
Ongoing participation in CPD programs to stay updated with the latest medical advancements and maintain competency.
Experience in conducting clinical research, and contributing to medical journals.

Experience

Several years of pre-residency clinical experience, typically 5-10 years.

Additional experience or fellowship training in a subspecialty area, allowing for further expertise in a narrower field.
Experience in teaching medical students, residents, or junior doctors, and mentoring other healthcare professionals.
Proven experience working within multidisciplinary teams, contributing to integrated patient care, and working effectively with other healthcare professionals.
Participation in clinical research, contributing to advancements in their field and staying at the forefront of medical knowledge.
Demonstrated experience in providing compassionate, patient-centered care, including complex decision-making and managing patient relationships.

Key Skills

Good time management and punctuality
The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset
Clinical expertise in your specialty.

Deliverables

These are to be submitted to the HOD and Medical Director:

Summary report after grief and bereavement counseling within the department within one week of occurrence
Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. The managing consultant or a designee can write this but must be reviewed by the HOD
Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month
Monthly admission, referral, morbidity, and mortality statistics as directed by HOD
Review report of M&M cases no more than one week after M&M

Personal Qualities

In-depth knowledge and experience in their medical specialty, ensuring accurate diagnoses and effective treatment plans.
Ability to lead and mentor junior doctors, guide clinical teams, and contribute to the development of best practices within the medical field.
Strong decision-making skills, especially under pressure, to make informed and timely clinical decisions.
Empathy and sensitivity towards patients, understanding their needs, and providing compassionate care.
Clear and effective communication with patients, families, and healthcare teams, ensuring everyone understands treatment plans and medical advice.
Critical thinking and problem-solving abilities to address complex medical cases and find solutions to challenging health issues.
Upholding ethical standards and maintaining patient confidentiality and trust.
Flexibility to keep up with advancements in medical practices, technologies, and treatments.
Strong teamwork skills to work effectively with multidisciplinary teams, ensuring comprehensive patient care.
Emotional strength and resilience to handle the demands of the job, including high-stress situations and long hours.

Consultant - Pulmonologist

More Details

Position Summary: Clinical consultants in medical and surgical services serve as linchpins between clinical expertise and healthcare administration.

Core Working Relationships/Key Stakeholders

Internal On-Site

Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CFO, and HR

External

Patients, locums consultants, etc.

Accountabilities:

Shall work with and under the supervision of HOD Internal Medicine, the Medical Director and Managing Director.

Key Responsibilities

Participate in the clinical education of house officers, residents and medical officers.
Participate in clinical lectures for learning Fridays and review of M&M cases for presentation.
Provide monthly admission, referral, morbidity and mortality statistics to the medical director, under guidance of the head of department (HOD) of the department where applicable.
Assistance in recruiting of doctors and review of the monthly departmental schedules prepared by the patient care experience team.
Participate in monthly departmental meetings and • Provide strategic vision and leadership to clinicians (nurses and doctors) within the department.
Assists with audits of charts by junior doctors.
Make known to the HOD any requisitions as needed for equipment and supplies through appropriate channels using R Jolad supplies and procurement.
Remain up to date on standard clinical practice in the relevant specialty
Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death
Feedback to the CMO is expected within one week of such outreach. In cases where the HOD is not available to lead this function, they can delegate to a consultant physician within the department.
Be present for M&M presentations especially for cases from the department
Review and approve relevant medical reports regarding significant outcomes before submission to the medical director and management
Like every consultant, attend M&Ms where the HOD is the managing consultant.
Provide expert medical advice to patients, healthcare organizations on patient care, diagnosis, and treatment plans.
Develop and implement clinical guidelines and protocols to improve patient outcomes and ensure compliance with healthcare standards.
Provide or supervise expert management of patients according to internationally recognized specialist guidelines

Qualifications and Competencies

Completion of a recognized medical school program and obtaining an MBBS.
Completion of a residency program in a chosen specialty, leading to a specialist qualification.
Must be a Fellow of the West African College of Physicians or the National Postgraduate College of Nigeria in the different sub-specialties.
Five years Post Fellowship experience will be an advantage.
Holding an active medical license to practice in the region or country of employment.
Ongoing participation in CPD programs to stay updated with the latest medical advancements and maintain competency.
Experience in conducting clinical research, and contributing to medical journals.

Experience

Several years of pre-residency clinical experience, typically 5-10 years.

Additional experience or fellowship training in a subspecialty area, allowing for further expertise in a narrower field.
Experience in teaching medical students, residents, or junior doctors, and mentoring other healthcare professionals.
Proven experience working within multidisciplinary teams, contributing to integrated patient care, and working effectively with other healthcare professionals.
Participation in clinical research, contributing to advancements in their field and staying at the forefront of medical knowledge.
Demonstrated experience in providing compassionate, patient-centered care, including complex decision-making and managing patient relationships.

Key Skills

Good time management and punctuality
The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset
Clinical expertise in your specialty.

Deliverables

These are to be submitted to the HOD and Medical Director:

Summary report after grief and bereavement counseling within the department within one week of occurrence
Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. The managing consultant or a designee can write this but must be reviewed by the HOD
Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month
Monthly admission, referral, morbidity, and mortality statistics as directed by HOD
Review report of M&M cases no more than one week after M&M

Personal Qualities

In-depth knowledge and experience in their medical specialty, ensuring accurate diagnoses and effective treatment plans.
Ability to lead and mentor junior doctors, guide clinical teams, and contribute to the development of best practices within the medical field.
Strong decision-making skills, especially under pressure, to make informed and timely clinical decisions.
Empathy and sensitivity towards patients, understanding their needs, and providing compassionate care.
Clear and effective communication with patients, families, and healthcare teams, ensuring everyone understands treatment plans and medical advice.
Critical thinking and problem-solving abilities to address complex medical cases and find solutions to challenging health issues.
Upholding ethical standards and maintaining patient confidentiality and trust.
Flexibility to keep up with advancements in medical practices, technologies, and treatments.
Strong teamwork skills to work effectively with multidisciplinary teams, ensuring comprehensive patient care.
Emotional strength and resilience to handle the demands of the job, including high-stress situations and long hours.

Consultant- Gastroenterologist

More Details

Position Summary: Clinical consultants in medical and surgical services serve as linchpins between clinical expertise and healthcare administration.

Core Working Relationships/Key Stakeholders

Internal On-Site

Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CFO, and HR

External

Patients, locums consultants, etc.

Accountabilities:

Shall work with and under the supervision of HOD Family Medicine, the Medical Director and Managing Director.

Key Responsibilities

Participate in the clinical education of house officers, residents and medical officers.
Participate in clinical lectures for learning Fridays and review of M&M cases for presentation.
Provide monthly admission, referral, morbidity and mortality statistics to the medical director, under guidance of the head of department (HOD) of the department where applicable.
Assistance in recruiting of doctors and review of the monthly departmental schedules prepared by the patient care experience team.

Participate in monthly departmental meetings and • Provide strategic vision and leadership to clinicians (nurses and doctors) within the department.
Assists with audits of charts by junior doctors.
Make known to the HOD any requisitions as needed for equipment and supplies through appropriate channels using R Jolad supplies and procurement.
Remain up to date on standard clinical practice in the relevant specialty
Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death
Feedback to the CMO is expected within one week of such outreach. In cases where the HOD is not available to lead this function, they can delegate to a consultant physician within the department.
Be present for M&M presentations especially for cases from the department
Review and approve relevant medical reports regarding significant outcomes before submission to the medical director and management
Like every consultant, attend M&Ms where the HOD is the managing consultant.
Provide expert medical advice to patients, healthcare organizations on patient care, diagnosis, and treatment plans.
Develop and implement clinical guidelines and protocols to improve patient outcomes and ensure compliance with healthcare standards.
Provide or supervise expert management of patients according to internationally recognized specialist guidelines

Qualifications and Competencies

Completion of a recognized medical school program and obtaining an MBBS.
Completion of a residency program in a chosen specialty, leading to a specialist qualification.
Must be a Fellow of the West African College of Physicians or the National Postgraduate College of Nigeria.
A minimum of Three years post Fellowship will be an advantage.
Holding an active medical license to practice in the region or country of employment.
Must have passed the Primary Exam in Family Medicine by the West African College of Physicians or the National Post Graduate College of Nigeria or ensure the Primary Exam is passed within 6 months of Employment
Ongoing participation in CPD programs to stay updated with the latest medical advancements and maintain competency.
Experience in conducting clinical research, and contributing to medical journals.

Experience

Several years of pre-residency clinical experience, typically 5-10 years.
Additional experience or fellowship training in a subspecialty area, allowing for further expertise in a narrower field.
Experience in teaching medical students, residents, or junior doctors, and mentoring other healthcare professionals.
Proven experience working within multidisciplinary teams, contributing to integrated patient care, and working effectively with other healthcare professionals.
Participation in clinical research, contributing to advancements in their field and staying at the forefront of medical knowledge.
Demonstrated experience in providing compassionate, patient-centered care, including complex decision-making and managing patient relationships.

Key Skills

Good time management and punctuality
The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset

Clinical expertise in your specialty.

Deliverables

These are to be submitted to the HOD and Medical Director:

Summary report after grief and bereavement counseling within the department within one week of occurrence
Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. The managing consultant or a designee can write this but must be reviewed by the HOD
Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month
Monthly admission, referral, morbidity, and mortality statistics as directed by HOD
Review report of M&M cases no more than one week after M&M

Personal Qualities

In-depth knowledge and experience in their medical specialty, ensuring accurate diagnoses and effective treatment plans.
Ability to lead and mentor junior doctors, guide clinical teams, and contribute to the development of best practices within the medical field.
Strong decision-making skills, especially under pressure, to make informed and timely clinical decisions.
Empathy and sensitivity towards patients, understanding their needs, and providing compassionate care.
Clear and effective communication with patients, families, and healthcare teams, ensuring everyone understands treatment plans and medical advice.
Critical thinking and problem-solving abilities to address complex medical cases and find solutions to challenging health issues.
Upholding ethical standards and maintaining patient confidentiality and trust.

Flexibility to keep up with advancements in medical practices, technologies, and treatments.
Strong teamwork skills to work effectively with multidisciplinary teams, ensuring comprehensive patient care.
Emotional strength and resilience to handle the demands of the job, including high-stress situations and long hours.

Consultant - Family Medicine

More Details

Position Summary: The Senior Resident in Internal Medicine plays a critical role in providing compassionate, evidence-based care to patients, mentoring junior colleagues, and advancing the field of family medicine through education, research, and clinical practice.

Core Working Relationships/Key Stakeholders

Internal on-site

All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department of Internal Medicine & Director of Training.

Key Responsibilities

Supervises the House Officers in the performance of routine procedures.
Supervises all other Junior Doctors below his rank.
Assists in the teaching of House Officers, Junior Medical and Senior Medical Officers as well as the Junior Resident Doctor
Ensures that discharge summaries are satisfactorily completed as Death summaries in the appropriate template as well as the Death Certificates.
Arrange the program for the weekly clinical meetings, Medical Officers ‘Updates, Junior Clubs, and Residents’ training Program
Supervises the General Outpatient Department under the Guidance of the Consultant
Prepares the departmental duty roasters in consultation with the heads of departments.
Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
Assists all other Junior Doctors below his rank.
Carries out ward rounds with other resident doctors and Medical Officers in the absence of the Consultant
The Senior Resident Doctor can only refer a patient to another after due consultation with the Managing Consultant
Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club and Resident Doctors’ training programs.
Can carry out Notification of Communicable Diseases only after consultation with the Managing Consultant.

Qualifications and Competencies

Medical degree (MD or DO) from an accredited medical school.
Ongoing residency program in family medicine.
Must possess a current practicing license.
Must have passed the Part 1 Fellowship Exam ( Membership Exam ) in Family Medicine by either the West African College of Physicians or the National Postgraduate Medical College of Nigeria)
Board certification or eligibility in family medicine by equivalent certifying body.
Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
Demonstrated commitment to patient-centered care, medical education, and scholarly research.
Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

Extensive hands-on experience managing complex cases and patient care
Demonstrated experience in supervising and mentoring junior residents, interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

Good time management and punctuality
Good communication skills with patients, relatives, and the Team members.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset

Personal Qualities

Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables

Ability to complete the required rotations and pass the Part 2 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Senior Resident Doctor (Family Medicine)

More Details

Position Summary: The Senior Resident in Family Medicine plays a critical role in providing compassionate, evidence-based care to patients, mentoring junior colleagues, and advancing the field of family medicine through education, research, and clinical practice.

Core Working Relationships/Key Stakeholders

Internal on-site

All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department & Chief Consultant, Family Medicine/Director of Training.

Key Responsibilities

Supervises the House Officers in the performance of routine procedures.
Supervises all other Junior Doctors below his rank.
Assists in the teaching of House Officers, Junior Medical and Senior Medical Officers as well as the Junior Resident Doctor
Ensures that discharge summaries are satisfactorily completed as Death summaries in the appropriate template as well as the Death Certificates.
Arrange the program for the weekly clinical meetings, Medical Officers ‘Updates, Junior Clubs, and Residents’ training Program
Supervises the General Outpatient Department under the Guidance of the Consultant
Prepares the departmental duty roasters in consultation with the heads of departments.

Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
Assists all other Junior Doctors below his rank.
Carries out ward rounds with other resident doctors and Medical Officers in the absence of the Consultant
The Senior Resident Doctor can only refer a patient to another after due consultation with the Managing Consultant
Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club and Resident Doctors’ training programs.
Can carry out Notification of Communicable Diseases only after consultation with the Managing Consultant.

Qualifications and Competencies

Medical degree (MD or DO) from an accredited medical school.
Ongoing residency program in family medicine.
Must possess a current practicing license.
Must have passed the Part 1 Fellowship Exam ( Membership Exam ) in Family Medicine by either the West African College of Physicians or the National Postgraduate Medical College of Nigeria)
Board certification or eligibility in family medicine by equivalent certifying body.
Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
Demonstrated commitment to patient-centered care, medical education, and scholarly research.
Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

Extensive hands-on experience managing complex cases and patient care
Demonstrated experience in supervising and mentoring junior residents, interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

Good time management and punctuality
Good communication skills with patients, relatives, and the Team members.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset

Personal Qualities

Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables

Ability to complete the required rotations and pass the Part 2 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Senior Resident Doctor (Internal Medicine)

More Details

Position Summary: The Senior Resident in Internal Medicine plays a critical role in providing compassionate, evidence-based care to patients, mentoring junior colleagues, and advancing the field of family medicine through education, research, and clinical practice.

Core Working Relationships/Key Stakeholders

Internal on-site

All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department of Internal Medicine & Director of Training.

Key Responsibilities

Supervises the House Officers in the performance of routine procedures.
Supervises all other Junior Doctors below his rank.
Assists in the teaching of House Officers, Junior Medical and Senior Medical Officers as well as the Junior Resident Doctor
Ensures that discharge summaries are satisfactorily completed as Death summaries in the appropriate template as well as the Death Certificates.
Arrange the program for the weekly clinical meetings, Medical Officers ‘Updates, Junior Clubs, and Residents’ training Program
Supervises the General Outpatient Department under the Guidance of the Consultant
Prepares the departmental duty roasters in consultation with the heads of departments.
Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
Assists all other Junior Doctors below his rank.
Carries out ward rounds with other resident doctors and Medical Officers in the absence of the Consultant
The Senior Resident Doctor can only refer a patient to another after due consultation with the Managing Consultant
Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club and Resident Doctors’ training programs.
Can carry out Notification of Communicable Diseases only after consultation with the Managing Consultant.

Qualifications and Competencies

Medical degree (MD or DO) from an accredited medical school.
Ongoing residency program in family medicine.
Must possess a current practicing license.
Must have passed the Part 1 Fellowship Exam ( Membership Exam ) in Family Medicine by either the West African College of Physicians or the National Postgraduate Medical College of Nigeria)
Board certification or eligibility in family medicine by equivalent certifying body.
Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
Demonstrated commitment to patient-centered care, medical education, and scholarly research.
Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

Extensive hands-on experience managing complex cases and patient care
Demonstrated experience in supervising and mentoring junior residents, interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

Good time management and punctuality
Good communication skills with patients, relatives, and the Team members.
Tolerance and patience
Good physical health
Interpersonal skills
A team player with a positive mindset

Personal Qualities

Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables

Ability to complete the required rotations and pass the Part 2 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Care Point Agent

More Details

Position Summary: The Care Point Agent plays a pivotal role in delivering exceptional customer service, addressing inquiries, and providing support to enhance the overall patient experience.

Core Working Relationships/Key Stakeholders

Internal on-site

Clinical staff, Billing officers, Front Desk Officers, HMO liaisons, Security personnel, Transaction Officers,

External

Patients., Visitors, Health Insurance Providers, Emergency Response team, etc.

Accountabilities:
Shall work with and under the supervision of the Team Lead, Inpatient Experience

Key Responsibilities

Greet patients, families, and visitors entering the hospital with warmth and professionalism, assisting them in navigating to their desired destinations within the hospital premises.
Provide clear and concise directions, maps, and instructions to help individuals locate clinics, departments, amenities, and other hospital facilities.
Respond promptly and courteously to inquiries from patients, families, and visitors regarding hospital services, visiting hours, amenities, and general
Provide accurate information on patient registration procedures, insurance coverage, billing inquiries, and administrative processes, ensuring clarity and understanding.
Assist patients in scheduling appointments, registering for medical services, and completing necessary paperwork or documentation required for admission, testing, or treatment.
Act as a patient advocate by actively listening to patient concerns, addressing issues promptly, and escalating complex or urgent matters to appropriate hospital staff members for
Offer empathetic support, reassurance, and guidance to patients and families during stressful or challenging situations, demonstrating compassion and understanding.
Demonstrate professionalism, courtesy, and empathy in all interactions with patients, families, and visitors, striving to exceed their expectations and deliver exceptional customer
Anticipate and proactively address patient needs, concerns, and preferences, demonstrating a genuine commitment to enhancing the patient’s experience.
Assisting walk-in visitors with inquiries and
Communicate effectively and diplomatically with patients, families, hospital staff, and external stakeholders, conveying information, accurately, and respectfully.
Remain calm, composed, and responsive during emergencies or crises, following established protocols and procedures to ensure patient safety, security, and efficient resolution of
Collaborate with hospital security, clinical staff, and emergency response teams to coordinate patient flow, manage crowds, and provide assistance as needed during emergencies.
Administer and collect data from surveys and feedback on patient
Share the report and areas for improvement to the Team Lead for appropriate

Qualifications and Competencies

Bachelor’s degree in Business Administration, Social Studies, Mass Communication, Linguistics, or a related field (preferred).
Familiarity with customer service software, electronic health records (EHR), and other relevant
Ability to listen actively and understand patients’ needs and
Basic understanding of medical terminology, healthcare procedures, and hospital
Ability to explain medical processes and protocols to patients in an understandable
Ability to quickly identify issues and find effective
Ability to prioritize tasks and manage time effectively to ensure timely responses to patient inquiries and efficient workflow.

Experience

Previous experience in customer service, hospitality, or patient relations, preferably in a healthcare or hospital setting.
Experience in administrative roles, managing tasks such as scheduling appointments, maintaining records, and handling paperwork.
Ability to manage multiple tasks efficiently and maintain organized

Key Skills

Strong interpersonal skills, with the ability to interact effectively with diverse populations, including patients, families, visitors, and hospital
Excellent communication skills, both verbal and written, with proficiency in English; additional language proficiency may be
Demonstrated problem-solving abilities, with the capacity to remain calm and composed under pressure and adapt to changing priorities and situations.
Proactive approach to resolving conflicts and addressing patient
Capability to handle stress and recover quickly from
Persistence in the face of challenges and maintaining focus on providing excellent patient

Personal Qualities

Strong organizational abilities to manage multiple tasks and patient inquiries
Efficient in scheduling appointments, maintaining records, and handling administrative
Careful attention to detail to ensure accurate information is provided and
Sensitivity to patients’ emotional and physical
Ability to remain calm and patient in stressful
Willingness to take the time to address patients’ concerns
Dependability in handling responsibilities and maintaining consistent
Punctuality and commitment to the
Honest and ethical behavior in all
Commitment to maintaining patient confidentiality and adhering to ethical

Driver

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Position Summary: The Hospital Driver is responsible for safely transporting hospital staff and medical supplies to various locations as directed.

This position requires a strong commitment to safety, excellent driving skills, and the ability to provide courteous and efficient transportation services.

Core Working Relationships/Key Stakeholders

Internal on-site

All employees, Management team, all Department Heads,

External

Regulatory Bodies, etc.

Accountabilities:
Shall work with and under the supervision of the Facility Officer.

Key Responsibilities

Safely operate hospital vehicles to transport staff and equipment to various locations, including appointments, hospital facilities, and external destinations.
Strictly adhering to traffic laws, regulations, and hospital transportation policies to ensure the safety of passengers and other road users.
Regularly inspect hospital vehicles for any signs of damage, mechanical issues, or safety
Report any maintenance or repair needs promptly to the appropriate department for
Maintain the cleanliness and hygiene of hospital vehicles, including interior and exterior surfaces, to provide a comfortable and sanitary transportation environment for passengers.
Possess excellent navigation skills and familiarity with local routes, landmarks, and traffic patterns to optimize travel efficiency, avoid delays, and select the most appropriate routes based on traffic conditions and time constraints.
Remain calm and composed during emergencies, following established protocols for emergency transportation and ensuring the safety and well-being of passengers at all times.
Participate in training and development opportunities to enhance knowledge and skills related to safe driving practices, patient care, emergency response, and customer
Maintain hospital vehicles in a clean, hygienic, and well-maintained condition, both internally and externally, to uphold standards of cleanliness and professionalism and ensure a positive transportation experience for passengers.
Demonstrate professionalism, courtesy, and empathy in interactions with hospital staff, reflecting the hospital’s commitment to compassionate care and customer service.
Exercise discretion and maintain strict confidentiality regarding sensitive information discussed or observed during transportation.
Maintain accurate records of transportation activities, including mileage logs, fuel consumption, and passenger information, to support administrative and reporting requirements.
Maintain open and effective communication with hospital staff, and other stakeholders to coordinate transportation needs, address concerns, and assist as needed.

Qualifications and Competencies

High school diploma or equivalent
Valid driver’s license with a clean driving
Knowledge of emergency procedures and first aid
Basic knowledge of vehicle maintenance and
Ability to perform routine checks and report any issues promptly

Experience

Proven experience as a professional driver, preferably in a healthcare or transportation
Experience working within a healthcare environment, understanding hospital operations and patient care standards.
Experience in responding to emergencies or high-pressure situations while
Experience in a customer service role, demonstrating the ability to interact positively with a diverse group of people.
Proven track record of providing high-quality service and resolving conflicts

Key Skills

Proficient and safe driving abilities with a clean driving
Familiarity with operating different types of vehicles, including vans, ambulances, and other hospital transport vehicles.
Strong knowledge of local routes, traffic patterns, and alternative
Proficiency with GPS devices and navigation apps to ensure timely arrivals and
Ability to manage schedules effectively to ensure timely
Punctuality in picking up and dropping off patients, staff, and
Understanding of patient needs and ability to assist with entry and exit from the
Adherence to road safety regulations and hospital
Clear and effective verbal communication skills for interacting with patients, staff, and medical
Ability to follow instructions and relay information
Maintaining accurate records of trips, mileage, and any
Proficiency with basic administrative tasks related to transportation

Personal Qualities

Dependable and trustworthy in managing transportation schedules and
Commitment to punctuality and consistency in
Ability to empathize with patients and provide a comforting and supportive environment during
Ability to remain calm and patient in stressful or high-pressure situations, such as heavy traffic or
Willingness to assist patients with special needs and address their
Maintaining a professional demeanor in all interactions with patients, staff, and other
Adherence to hospital policies, dress codes, and behavioral
Flexibility to adjust to changing schedules, routes, and logistics
Openness to feedback and willingness to improve skills and
Careful attention to detail in following driving routes, hospital protocols, and safety
Vigilance in ensuring the security and comfort of

Dispatch Rider

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Position Summary: The Dispatch Rider is responsible for the efficient and timely delivery of medical supplies, documents, and equipment within and outside the hospital premises.

This role requires excellent riding skills, a strong understanding of emergency protocols, and a commitment to patient safety and care.

Core Working Relationships/Key Stakeholders

Internal on-site

All employees, Management team, all Department Heads,

External

Vendors, Customers, Regulatory Bodies, etc.

Accountabilities:
Shall work with and under the supervision of the Facility Officer.

Key Responsibilities

Transport medical supplies, documents, and equipment between hospital departments, clinics, laboratories, and external locations as required.
Ensure timely and efficient delivery of items to designated destinations, following predetermined routes and schedules.
Verify delivery instructions, addresses, and recipient details to ensure accurate and error-free
Collect and deliver urgent medical samples, specimens, and reports in a timely and secure manner, prioritizing time-sensitive deliveries
Perform routine inspections and maintenance checks on the dispatch motorcycle, including fueling, oil checks, tire pressure, and general
Report any mechanical issues, malfunctions, or damage to the motorcycle promptly to the designated supervisor or maintenance department for repairs and servicing.
Ensure that the motorcycle is in roadworthy condition at all times and comply with all vehicle safety regulations and standards.
Adhere to all traffic laws, regulations, and safety guidelines while operating the motorcycle on public roads and hospital premises.
Wear appropriate safety gear, including helmets, reflective vests, and protective clothing, to minimize the risk of accidents and injuries.
Maintain a high level of awareness and alertness while riding, anticipating potential hazards, and taking proactive measures to avoid accidents and ensure personal safety.
Follow established protocols and procedures for handling hazardous materials, fragile items, and confidential documents during transportation.
Maintain accurate records of all deliveries, including delivery times, recipient signatures, and any relevant delivery notes or comments.
Complete delivery logs, trip reports, and other documentation as required, ensuring thorough and organized record-keeping practices.
Provide timely updates and status reports on delivery progress, delays, or issues encountered during transit to the dispatch coordinator or supervisor.
Provide courteous and professional service to internal staff, external clients, and recipients during deliveries, demonstrating a positive and helpful attitude at all times.
Address inquiries, concerns, and requests from recipients promptly and effectively, striving to exceed customer expectations and deliver exceptional service experiences.
Maintain good communication and rapport with dispatch coordinators, colleagues, and recipients to facilitate smooth and efficient delivery operations.

Qualifications and Competencies

High school diploma or equivalent
Valid motorcycle rider’s
Knowledge of emergency procedures and first aid
Basic knowledge of vehicle maintenance and
Ability to perform routine checks and report any issues promptly
Physically fit and able to handle the demands of motorcycle riding and delivery

Experience

Proven experience as a dispatch rider, preferably in a healthcare or transportation
Experience working within a healthcare environment, understanding hospital operations and patient care standards.
Experience in responding to emergencies or high-pressure situations while
Experience in a customer service role, demonstrating the ability to interact positively with a diverse group of people.
Proven track record of providing high-quality service and resolving conflicts

Key Skills

Proficient and safe driving abilities with a clean driving
Strong knowledge of local routes, traffic patterns, and alternative
Proficiency with GPS devices and navigation apps to ensure timely arrivals and
Ability to manage schedules effectively to ensure timely
Punctuality in picking up and dropping off
Understanding of patient needs and ability to assist with entry and exit from the
Adherence to road safety regulations and hospital
Clear and effective verbal communication skills for interacting with patients, staff, and medical
Ability to follow instructions and relay information
Maintaining accurate records of trips, mileage, and any
Proficiency with basic administrative tasks related to transportation

Personal Qualities

Dependable and trustworthy in managing transportation schedules and
Commitment to punctuality and consistency in
Ability to remain calm and patient in stressful or high-pressure situations, such as heavy traffic or
Willingness to assist patients with special needs and address their
Maintaining a professional demeanor in all interactions with patients, staff, and other
Adherence to hospital policies, dress codes, and behavioral
Flexibility to adjust to changing schedules, routes, and logistics
Openness to feedback and willingness to improve skills and
Careful attention to detail in following driving routes, hospital protocols, and safety

Bio-Medical Officer

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Position Summary: The Biomedical Officer is responsible for ensuring the safe and effective use of medical devices and equipment within the hospital.

This role involves the maintenance, calibration, troubleshooting, and repair of biomedical equipment to ensure compliance with safety and regulatory standards.

Core Working Relationships/Key Stakeholders

Internal On-Site

Procurement department, Clinical department, IT team, Facility department, Finance department, etc.

External

Vendors and suppliers, Accreditation organizations, Insurance organization, Technical experts, Regulatory Authorities, etc.

Accountabilities:

Shall work with and under the supervision of the Lead, Bio-Medical.

Key Responsibilities

Conduct regular performance checks and functionality tests on biomedical equipment to ensure they operate within manufacturer specifications.
Identify and address any deviations in performance to prevent equipment failure during clinical use. Monitor equipment usage, lifecycle status, and obsolescence risks to inform procurement decisions, replacement strategies, and budget planning.
Develop and implement a preventive maintenance schedule for all biomedical equipment, ensuring timely servicing to minimize downtime.
Plan and mitigate financial risks associated with equipment breakdowns by ensuring that preventive maintenance is performed according to schedule.
Perform calibration of medical devices to ensure accuracy and precision in measurements, which is vital for patient diagnosis and treatment.
Document calibration results and make necessary adjustments to maintain optimal performance.
Diagnose and repair equipment malfunctions promptly, minimizing the impact on clinical operations.
Manage an allocated budget for equipment maintenance, repairs, and upgrades, ensuring that expenditures are within approved limits and justified by operational needs.
Negotiate maintenance costs and service agreements, especially in cases where specific budgets are not provided.
Ensure all biomedical equipment complies with relevant local, national, and international quality and safety standards, such as those set by regulatory bodies (e.g., ISO, FDA).
Keep abreast of changes in regulations and implement necessary updates to equipment management practices.
Maintain comprehensive records of all equipment-related activities, including maintenance logs, calibration reports, and repair histories.
Prepare and submit quality assurance reports to supervisor, highlighting compliance levels and any areas of concern.
Lead investigations into equipment-related incidents or failures, conducting root cause analysis to identify underlying issues.
Implement corrective actions and preventive measures to avoid recurrence and enhance equipment reliability.
Work closely with equipment vendors and third-party service providers to ensure they meet the hospital’s quality standards in terms of equipment performance, service quality, and compliance.
Evaluate vendor performance and provide feedback to ensure continuous improvement in service delivery.
Provide support services for the management of medical gas supplies, including the projection of needs and ensuring effective management to support clinical operations.

Qualifications and Competencies

Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or related field required;
Competence in managing and optimizing budgets for equipment maintenance, repairs, and upgrades.
Competence in quickly identifying the root cause of equipment issues and developing practical solutions.
Competence in aligning equipment management with the hospital’s overall goals and objectives, ensuring that technology supports patient care.

Experience

Previous experience in biomedical engineering, medical device maintenance, or healthcare technology management preferred.
Knowledge of medical equipment principles, biomedical technology, and regulatory requirements.
Strong technical skills in equipment troubleshooting, repair, and maintenance techniques.

Key Skills

In-depth knowledge of biomedical equipment, including diagnostic, therapeutic, and monitoring devices.
Proficiency in using diagnostic tools, software, and equipment calibration techniques.
Strong organizational skills to manage multiple tasks, including maintenance schedules, repairs, and equipment inventories and upgrades.
Excellent verbal and written communication skills for collaborating with clinical staff, vendors, and regulatory bodies.
Ability to clearly explain technical concepts to non-technical staff and provide training on equipment use.
Precision in conducting equipment inspections, calibrations, and maintenance tasks.
Thoroughly maintaining accurate records, documentation, and compliance with quality standards.
Skill in training clinical staff on the proper use and care of biomedical equipment.
Strong relationship management skills for working with equipment vendors, service providers, and internal stakeholders.
Ability to evaluate vendor performance and ensure they meet the hospital’s quality and service standards.

Personal Qualities

Honest and ethical behavior in all professional interactions.
Commitment to maintaining the highest standards of integrity, confidentiality, and ethical conduct, particularly in relation to patient safety and data security.
Flexibility to adapt to new technologies, changing regulations, and evolving clinical needs.
Willingness to work in a fast-paced and sometimes high-pressure environment, responding effectively to emergencies and equipment failures.
High level of precision and accuracy in performing technical tasks and maintaining equipment.
Ability to collaborate and communicate openly, fostering a cooperative and supportive work environment.
Dependability in managing responsibilities, meeting deadlines and ensuring that equipment functions optimally.
Strong sense of accountability for the quality and safety of biomedical equipment.
Ability to remain calm and focused under pressure, particularly when dealing with critical equipment failures.
Commitment to supporting clinical staff and ensuring that equipment issues do not disrupt patient care.
Ability to anticipate and meet the needs of healthcare providers, contributing to a positive patient care experience.

Social Worker

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Position Summary: The Social Worker is responsible for providing professional social support and services to patients, families, and staff within the hospital. This role involves assessing patient needs, coordinating care, and facilitating access to resources and programs that enhance the well-being of individuals and the community.

Core Working Relationships/Key Stakeholders

Internal On-Site:

Medical Team, Nursing Staff, Administrative Staff, Department Heads, Patients,

External:

Regulatory bodies, Community Organizations, Non-governmental Agencies,

Accountabilities:

Reports directly to and works under the supervision of the Medical Director.

Key Responsibilities:

Assess patient needs, develop care plans, and provide ongoing case management to support optimal health outcomes.
Provide immediate emotional support and assistance during medical emergencies or
Identify and connect patients and families to appropriate community resources, such as counseling services, housing assistance, and financial aid.
Advocate for patients’ rights and access to necessary resources while promoting dignity and respect for individuals.
Conduct sessions to educate patients and families about coping mechanisms, healthcare navigation, and available services.
Work closely with healthcare teams to ensure holistic care by addressing the psychosocial aspects of treatment.
Offer individual and group counseling to patients and families dealing with chronic illnesses, mental health challenges, or end-of-life issues.
Maintain accurate records of interactions, assessments, and interventions, ensuring confidentiality and compliance with hospital policies.
Participate in the creation and implementation of programs to enhance patient care and staff well-being.
Provide training for hospital staff on social and cultural competence, emotional intelligence, and dealing with sensitive patient needs.

Qualifications and Competencies:

Bachelor’s degree in Social Work or a related field is A Master’s degree is preferred.
Proven experience in healthcare social work or a similar
Familiarity with hospital operations and patient care

Skills and Attributes:

Strong communication and interpersonal
Ability to empathize and build trust with patients and
Proficiency in problem-solving and conflict
Organizational skills to manage multiple cases
Cultural competence and sensitivity to diverse

Key Skills:

Excellent assessment and documentation
Proficient in providing emotional support and crisis
Strong collaboration and teamwork abilities to work across
Knowledge of community resources and healthcare
Advocacy and negotiation skills to support patient

Personal Qualities:

Dependable, empathetic, and
Resilient and capable of handling stressful
Detail-oriented with a strong sense of ethics and
Flexible and adaptable to changing demands and priorities

Pediatric Nurse

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Position Summary: The Pediatric Nurse is responsible for delivering comprehensive nursing care to children, from infants to adolescents, within the hospital. This role involves assessing, planning, and implementing care plans tailored to pediatric patients’ specific needs, supporting their families, and ensuring adherence to best practices in child health and wellness.

Core Working Relationships/Key Stakeholders

Internal On-Site:

Pediatricians, Medical Team, Nursing Staff, Administrative Staff, Department Heads, Patients,

External:

Parents/Guardians, Regulatory Bodies, Educational Institutions, Community Health Organizations, etc.

Accountabilities:

Reports directly to and works under the supervision of the CNO and HOD, Pediatrics

Key Responsibilities:

Provide age-appropriate nursing care to pediatric patients, including administering medications, monitoring vital signs, and documenting care.
Perform developmental assessments and screenings to support early detection of potential health or developmental issues.
Educate parents and guardians about their child’s health conditions, treatment plans, and preventive care measures.
Ensure a child-friendly environment in the hospital that minimizes fear and anxiety during medical
Collaborate with pediatricians and other healthcare professionals to develop and implement individualized care plans.
Administer vaccinations and educate families about immunization schedules and their
Provide support and guidance to families dealing with long-term illnesses or life-limiting
Monitor and report changes in patients’ conditions to the medical team
Assist in preparing pediatric patients for surgeries, procedures, or tests, ensuring their comfort and
Participate in quality improvement initiatives related to pediatric nursing
Maintain accurate, detailed, and timely documentation of patient care and interactions in line with hospital policies.

Qualifications and Competencies:

Registered Nurse (RN) with a valid practicing
Post-basic qualification or certification in pediatric nursing is highly
A minimum of 2-3 years of experience in pediatric nursing or a similar
In-depth knowledge of child development and pediatric

Skills and Attributes:

Strong interpersonal and communication skills to work effectively with children and their
Excellent clinical skills, including administering treatments, handling emergencies, and managing pediatric-specific conditions.
Patience, empathy, and a nurturing approach to dealing with
Strong organizational and multitasking abilities in a dynamic healthcare
Knowledge of pediatric-specific medical equipment and

Key Skills:

Competence in administering pediatric medications and
Proficiency in health education and counseling for
Ability to identify and respond to pediatric emergencies
Teamwork and collaboration with multidisciplinary healthcare
Familiarity with infection control protocols in pediatric

Personal Qualities:

Compassionate, child-friendly, and
Resilient and capable of handling emotionally challenging
Detail-oriented with a commitment to delivering high-quality
Professional, ethical, and adaptable to changing healthcare demands.

Orthopedic Nurse

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Position Summary: The Orthopedic Nurse provides specialized nursing care to patients with musculoskeletal conditions, including fractures, arthritis, and orthopedic surgeries. This role involves assessing patient needs, delivering evidence-based care, assisting with orthopedic procedures, and supporting patients throughout their recovery journey.

Core Working Relationships/Key Stakeholders

Internal On-Site:

Orthopedic Surgeons, Physiotherapists, Nursing Staff, Medical Team, Administrative Staff, Patients,

External:

Rehabilitation Centers, Orthopedic Device Suppliers, Regulatory Bodies, Community Health Organizations,

Accountabilities:

Reports directly to and works under the supervision of the CNO and Orthopedic Consultant.

Key Responsibilities:

Provide nursing care to patients with orthopedic conditions, including administering medications, managing pain, and monitoring for complications.
Assist orthopedic surgeons during procedures, including casting, splinting, and dressing of
Educate patients and families about their condition, treatment plans, and post-procedure
Monitor and assess patient progress, document changes and report concerns to the medical
Support patients in physical rehabilitation by collaborating with physiotherapists and providing mobility assistance.
Prepare patients for surgeries and ensure postoperative care aligns with best practices for
Manage orthopedic equipment, including traction devices, braces, and mobility aids, ensuring proper use and maintenance.
Identify and address infection risks related to surgical or wound sites and implement infection control
Provide emotional support to patients adjusting to lifestyle changes due to orthopedic conditions or surgeries.
Participate in quality improvement initiatives and training programs related to orthopedic nursing

Qualifications and Competencies:

Registered Nurse (RN) with a valid practicing
Post-basic qualification or certification in orthopedic nursing is highly
A minimum of 2-3 years of experience in orthopedic nursing or a related
In-depth knowledge of musculoskeletal anatomy, common orthopedic conditions, and treatment

Skills and Attributes:

Strong clinical skills in managing orthopedic injuries, surgical care, and
Effective communication and counseling skills for patients and
Ability to handle orthopedic emergencies, such as fractures and
Strong organizational and multitasking abilities in a fast-paced
Knowledge of orthopedic equipment, surgical instruments, and assistive

Key Skills:

Proficiency in applying and managing orthopedic casts, splints, and
Competence in wound care and infection
Collaboration with multidisciplinary teams for holistic patient
Familiarity with pain management techniques specific to orthopedic
Ability to educate patients on mobility exercises and rehabilitation

Personal Qualities:

Empathetic, patient, and supportive with a strong focus on patient well-
Resilient and capable of handling physically demanding
Detail-oriented with a commitment to maintaining high standards of
Professional, ethical, and adaptable to changing healthcare needs.

Business Development Team Lead

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Position Summary: The Business Development Team Lead will play a key role in supporting the growth and success of the hospital’s business initiatives.

Reporting to the Group Head, Business Development, the Team Lead will focus on driving revenue growth, increasing patient footfall, developing strategic partnerships, and enhancing the hospital’s market position.

This role requires a proactive individual who can effectively implement business development strategies at their assigned locations and contribute to the overall objectives of the organization.

Objective

The objective of the Business Development Manager is to drive hospital-level revenue growth, patient acquisition, and strategic The role will support the Group Head of Business Development in implementing initiatives to increase capacity utilization, strengthen relationships with stakeholders, and identify opportunities for business expansion.

Core Working Relationships/Key Stakeholders

Internal:

Clinicians
Non-Clinicians
Heads of Departments
Patient Experience Group
Marketing & Communications Teams
External:
Corporate Clients
Patient Groups
Regulators
Visiting Physicians
Local Communities
Government Officials

Responsibilities

Market Intelligence and Opportunity Identification
- Conduct research on untapped markets and identify new opportunities to expand hospital
- Monitor competitor activities and gather insights to inform business strategies.
- Analyze patient and market data to uncover growth
- Develop innovative strategies to differentiate the hospital’s offerings in the market
- Conduct periodic surveys to measure patient and partnership satisfaction scores, using insights to enhance the hospital experience.
- Implement strategies to enhance client retention rates through superior patient engagement.
Patient Footfall and Revenue Growth
- Implement strategies to increase patient volume across hubs and spokes, ensuring high occupancy rates.

Drive new patient registrations at assigned hospital hubs and spokes
Expand market presence by identifying and capitalizing on new business
Establish and manage a robust referral network of doctors, agents, and partner organizations.
Collaborate with local and diaspora physicians to increase referral volumes and medical procedures.
Drive an increase in theatre utilization by securing new surgical procedures through physician referrals
Work closely with clinicians to identify service gaps and implement strategies to boost procedure volumes
Develop and execute initiatives to retain and expand referral sources
Develop promotional packages tailored to the hospital’s target demographics and market
Product and Service Development
- Collaborate with the Group Head on the design of new service packages, pricing strategies, and marketing
- Assist in launching innovative products that address patient needs and market gaps.
Relationship Management
- Maintain and nurture relationships with Health Maintenance Organizations (HMOs), corporate partners, and key stakeholders.
- Ensure excellent service delivery to retain and grow
- Identify and develop non-HMO partnerships with corporate organizations, embassies, expatriate communities, and local businesses.
- Drive business engagement initiatives with industries that require frequent medical services (e.g., oil & gas, manufacturing, aviation, hospitality).
- Negotiate and secure direct-pay contracts with organizations needing healthcare services for their
Branding and Promotions
- Work closely with the Marketing Team to implement campaigns that strengthen the hospital’s brand
- Organize community engagement activities such as free health screenings, Blood donation drives, wellness programs, and educational workshops.
- Build relationships with local influencers, religious organizations, and business groups to strengthen brand
- Work closely with marketing teams to execute outreach campaigns targeting underserved
- Represent the hospital at community events, corporate presentations, and stakeholder meetings.
Operational Support
Support the Group Head in setting and monitoring key performance metrics.
Regularly track and report on the performance of business development initiatives.

Competencies

Bachelor’s degree in Business Administration, Marketing, Healthcare Management, or a related field.
Minimum of 5 years of business development experience, preferably in the healthcare sector.
Strong analytical and problem-solving skills with the ability to interpret and leverage hospital data for decision
Exceptional communication and negotiation skills to engage with diverse
Proven ability to drive patient and procedure growth through strategic initiatives.

Experience in managing corporate partnerships and referral networks
Proficiency in Microsoft Office Suite and CRM tools.

Work Environment

Fast-paced, collaborative
Regular interaction with healthcare professionals, corporate clients, and community stakeholders.
Travel to multiple hospital locations as required.

Physical Demands

Frequent meetings, presentations, and events requiring standing, traveling, and engaging with diverse groups.
Regular use of computers and telecommunication devices.

Grant Proposal Desk Manager

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Job Overview:

The Grant Proposal Desk Manager will oversee the entire grant application and management process for the organization, ensuring a streamlined approach to identifying, applying and managing grants.

This role involves developing and managing a centralized grant desk to handle all grant-related activities and work closely with internal teams such as strategy, finance, and operations to align grant applications with organizational goals and ensure successful funding outcomes.

Key Responsibilities:

Centralized Grant Management:
- Establish and manage a centralized desk that serves as the hub for all grant-related activities across the organization.
- Maintain comprehensive records of all grant applications, deadlines, requirements, and post-award reporting.

2. Research and Identify Funding Opportunities:

Conduct ongoing research to identify grant opportunities that align with the organization’s mission, vision, and strategic objectives.
Keep updated with local, state, federal, and private funding
Build relationships with grant-making bodies and stay current on industry trends and funding cycles.

3. Grant Proposal Development:

Lead the development of high-quality, competitive grant proposals, ensuring accuracy, clarity, and adherence to all guidelines and
Work with subject matter experts within the organization to gather necessary information and data for grant proposals.
Develop project narratives, timelines, budgets, and logic models to align proposals with grantor expectations.

4. Grant Pipeline Management:

Build and maintain a robust grant pipeline to track all stages of grant applications, from initial research to submission and award
Monitor deadlines and submission requirements for multiple grant opportunities
Ensure applications are submitted on time and meet all requirements set by funding bodies.

5. Collaboration:

Collaborate with the finance department to ensure accurate budget planning and financial alignment for all grant proposals.
Work closely with strategy teams to ensure that grant applications are in line with organizational priorities and long-term goals.
Communicate with department heads to ensure operational readiness for proposed grant-funded projects.

6. Grant Application Reporting:

Track the progress of submitted grant applications, provide regular updates to executives, and report on key metrics such as success rate, total funding secured, and project outcomes.
Develop post-award reporting processes to monitor the implementation of funded projects and ensure compliance with grant requirements.

Qualifications:

Education:

Bachelor’s degree in public administration, nonprofit management, communications, or a related field is required.
Master’s degree is
Additional certifications in grant writing (e.g., Grant Professional Certified (GPC)) are a plus.

Experience:

Minimum of 2-5 years of experience in grant writing and management, including demonstrated success in securing grants.
Experience managing the full grant lifecycle (research, application, submission, post-award).
Experience collaborating with finance and operations teams to develop budgets and manage grant-related compliance.

Skills:

Strong writing and editing skills, with the ability to craft compelling narratives for grant proposals.
Excellent organizational and project management skills to handle multiple applications and deadlines simultaneously.
Strong analytical skills, particularly in budgeting and financial
Ability to work collaboratively with various stakeholders, including internal teams and external funders.

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Careers

Sonographer

Lead, Billing

Core Working Relationships/Key Stakeholders

Internal on-site

External

Accountabilities:

Key Responsibilities

Qualifications and Competencies

Experience

Key Skills

Personal Qualities

Perioperative Nurse

Core Working Relationships/Key Stakeholders

Internal on-site

External

Accountabilities:

Key Responsibilities

Qualifications and Competencies

Experience

Key Skills

Personal Qualities

Health, Safety and Environment (HSE) Officer

Core Working Relationships/Key Stakeholders

Internal on-site

External

Accountabilities:

Key Responsibilities

Qualifications and Competencies

Personal Qualities

Lead, Physiotherapist

Core Working Relationships/Key Stakeholders

Internal on-site

External

Accountabilities:

Key Responsibilities

Qualifications and Competencies

Experience

Key Skills

Personal Qualities

Consultant

Core Working Relationships/Key Stakeholders

Internal On-Site

External

Accountabilities:

Key Responsibilities

Qualifications and Competencies

Experience

Key Skills

Deliverables

Personal Qualities

Junior Resident Doctor (Family Medicine)

Junior Resident Doctor (Internal Medicine)

Consultant - Nephrologist

Consultant - Pulmonologist

Consultant- Gastroenterologist

Consultant - Family Medicine

Senior Resident Doctor (Family Medicine)

Senior Resident Doctor (Internal Medicine)

Care Point Agent

Driver

Dispatch Rider

Bio-Medical Officer

Core Working Relationships/Key Stakeholders

Internal On-Site

External

Accountabilities:

Key Responsibilities

Qualifications and Competencies

Experience

Key Skills

Personal Qualities

Social Worker

Pediatric Nurse

Orthopedic Nurse

Business Development Team Lead

General
Surgery

Ear, Nose &
Throat

Endo-
crinology

Gastro-
enterology

Plastic
Surgery

Physio-
therapy

Internal-
Medicine

Obstetrics &
Gynaecology

General
Surgery

Ear, Nose &
Throat

Endo-
crinology

Gastro-
enterology