Today, our medical director at R-Jolad Hospital led a Gemba Walk, an essential leadership practice that reflects our commitment to excellence in patient care and operational efficiency.
At R-Jolad Hospital, we believe that true leadership happens on the frontlines. The concept of Gemba, a Japanese term meaning “the real place,” encourages leaders to go where the work happens. It’s an opportunity to engage directly with staff, observe daily processes, and ensure that the quality of care we deliver aligns with our core values.
As part of this commitment, Dr. Abiola Fasina-Ayoola, our medical director, walked through various departments today, interacting with team members, listening to their insights, and experiencing firsthand the flow of operations that keep our hospital running smoothly.
These Gemba Walks are more than symbolic; they provide valuable, actionable feedback that helps us identify areas for improvement, reinforce a culture of collaboration, and recognize the dedication of our frontline teams.
By staying connected to the day-to-day realities of hospital life, our leadership ensures that strategic decisions are grounded in real-world observations and staff experiences. It’s one of the many ways we uphold a standard of care that is responsive, compassionate, and continually evolving.
At R-Jolad Hospital, we don’t just manage healthcare; we walk it, see it, and improve it together.
