Careers

R-Jolad Hospital is recruiting to fill the following positions

Junior Resident Doctor (Family Medicine)

Position Summary: The Junior Resident plays a crucial role in delivering high-quality patient care, acquiring clinical experience, and advancing medical knowledge under the supervision of attending physicians and Senior Residents.

Core Working Relationships/Key Stakeholders

Internal on-site

  • All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

  • Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department & Chief Consultant, Family Medicine/Director of Training.

Key Responsibilities

  • Supervises the House Officers in the performance of routine procedures.
  • Supervises the House Officers and Junior Medical Officers in writing discharge summaries according to the discharge Template within 1 hour of a patient’s discharge.
  • Supervises the House Officer in both Diagnostic and Therapeutic Venipuncture.
  • Assists in the supervision and teaching of medical students and House Officers and Junior Medical Officers.
  • Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
  • Carries out ward rounds with the House Officers in the absence of the Senior Resident /Senior Medical Officer and also attends ward rounds conducted by the latter or the consultant.
  • Takes over responsibilities of the House Officer or the Junior Medical Officer when the latter is unavoidably absent.
  • Institutes appropriate treatment under the supervision of the Senior Resident, Chief Resident Doctor or Consultant.
  • Consult with the Senior Resident Doctor, Senior Medical Officer or Consultant when confronted with a difficult clinical or administrative problem.
  • No discharges are permitted without prior consultation with the Consultant.
  • Writes discharge summaries according to the discharge Template within 1 hour of a patient’s discharge.
  • Assists the House Officer in both Diagnostic and Therapeutic Venipuncture.
  • The Junior Resident Doctor is not permitted to refer any patient to another department or request consultations on any patient without prior consultations with the Consultant.
  • Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club
  • Writes Death Certificate of patients in the Death Certificate Document ensuring appropriate completion of the Document.

Qualifications and Competencies

  • Medical degree (MD or DO) from an accredited medical school.
  • Ongoing residency program in family medicine.
  • Must possess a current practicing license.
  • Must have passed the Primary Exam in Family Medicine by the West African College of Physicians or the National Post Graduate College of Nigeria or ensure the Primary Exam is passed within 6 months of Employment
  • Board certification or eligibility in family medicine by equivalent certifying body.
  • Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
  • Demonstrated commitment to patient-centered care, medical education, and scholarly research.
  • Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

  • Extensive hands-on experience managing complex cases and patient care
  • Demonstrated experience in supervising and mentoring interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
  • Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
  • Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
  • Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

  • Good time management and punctuality
  • Good communication skills with patients, relatives, and the Team members.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset

Personal Qualities

  • Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
  • Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
  • Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
  • Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
  • Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
  • Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
  • A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
  • Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
  • Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables
Ability to complete the required rotations and pass the Part 1 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Junior Resident Doctor (Internal Medicine)

Position Summary: The Junior Resident plays a crucial role in delivering high-quality patient care, acquiring clinical experience, and advancing medical knowledge under the supervision of attending physicians and Senior Residents.

Core Working Relationships/Key Stakeholders

Internal on-site

  • All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

  • Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department Internal medicine & Director of Training.

Key Responsibilities

  • Supervises the House Officers in the performance of routine procedures.
  • Supervises the House Officers and Junior Medical Officers in writing discharge summaries according to the discharge Template within 1 hour of a patient’s discharge.
  • Supervises the House Officer in both Diagnostic and Therapeutic Venipuncture.
  • Assists in the supervision and teaching of medical students and House Officers and Junior Medical Officers.
  • Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
  • Carries out ward rounds with the House Officers in the absence of the Senior Resident /Senior Medical Officer and also attends ward rounds conducted by the latter or the consultant.
  • Takes over responsibilities of the House Officer or the Junior Medical Officer when the latter is unavoidably absent.
  • Institutes appropriate treatment under the supervision of the Senior Resident, Chief Resident Doctor or Consultant.
  • Consult with the Senior Resident Doctor, Senior Medical Officer or Consultant when confronted with a difficult clinical or administrative problem.
  • No discharges are permitted without prior consultation with the Consultant.
  • Writes discharge summaries according to the discharge Template within 1 hour of a patient’s discharge.
  • Assists the House Officer in both Diagnostic and Therapeutic Venipuncture.
  • The Junior Resident Doctor is not permitted to refer any patient to another department or request consultations on any patient without prior consultations with the Consultant.
  • Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club
  • Writes Death Certificate of patients in the Death Certificate Document ensuring appropriate completion of the Document.

Qualifications and Competencies

  • Medical degree (MD or DO) from an accredited medical school.
  • Ongoing residency program in family medicine.
  • Must possess a current practicing license.
  • Must have passed the Primary Exam in Internal Medicine by the West African College of Physicians or the National Post Graduate College of Nigeria or ensure the Primary Exam is passed within 6 months of Employment
  • Board certification or eligibility in family medicine by equivalent certifying body.
  • Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
  • Demonstrated commitment to patient-centered care, medical education, and scholarly research.
  • Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

  • Extensive hands-on experience managing complex cases and patient care
  • Demonstrated experience in supervising and mentoring interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
  • Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
  • Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
  • Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

  • Good time management and punctuality
  • Good communication skills with patients, relatives, and the Team members.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset

Personal Qualities

  • Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
  • Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
  • Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
  • Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
  • Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
  • Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
  • A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
  • Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
  • Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables

Ability to complete the required rotations and pass the Part 1 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Consultant - Nephrologist

Position Summary: Clinical consultants in medical and surgical services serve as linchpins between clinical expertise and healthcare administration.

This role involves blending medical knowledge with strategic advice to ensure high-quality patient care while aligning with organizational goals. R Jolad clinical consultants are expected to drive quality across all sites in the system in their respective specialties.

Core Working Relationships/Key Stakeholders

Internal On-Site

  • Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CFO, and HR

External

  • Patients, locums consultants, etc.

Accountabilities:

Shall work with and under the supervision of HOD Internal Medicine, the Medical Director and Managing Director.

Key Responsibilities

  • Participate in the clinical education of house officers, residents and medical officers.
  • Participate in clinical lectures for learning Fridays and review of M&M cases for presentation.
  • Provide monthly admission, referral, morbidity and mortality statistics to the medical director, under guidance of the head of department (HOD) of the department where applicable.
  • Assistance in recruiting of doctors and review of the monthly departmental schedules prepared by the patient care experience team.
  • Participate in monthly departmental meetings and • Provide strategic vision and leadership to clinicians (nurses and doctors) within the department.
  • Assists with audits of charts by junior doctors.
  • Make known to the HOD any requisitions as needed for equipment and supplies through appropriate channels using R Jolad supplies and procurement.
  • Remain up to date on standard clinical practice in the relevant specialty
  • Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death
  • Feedback to the CMO is expected within one week of such outreach. In cases where the HOD is not available to lead this function, they can delegate to a consultant physician within the department.
  • Be present for M&M presentations especially for cases from the department
  • Review and approve relevant medical reports regarding significant outcomes before submission to the medical director and management
  • Like every consultant, attend M&Ms where the HOD is the managing consultant.
  • Provide expert medical advice to patients, healthcare organizations on patient care, diagnosis, and treatment plans.
  • Develop and implement clinical guidelines and protocols to improve patient outcomes and ensure compliance with healthcare standards.
  • Provide or supervise expert management of patients according to internationally recognized specialist guidelines

Qualifications and Competencies

  • Completion of a recognized medical school program and obtaining an MBBS.
  • Completion of a residency program in a chosen specialty, leading to a specialist qualification.
  • Must be a Fellow of the West African College of Physicians or the National Postgraduate College of Nigeria in the different sub-specialties.
  • Five years Post Fellowship experience will be an advantage.
  • Holding an active medical license to practice in the region or country of employment.
  • Ongoing participation in CPD programs to stay updated with the latest medical advancements and maintain competency.
  • Experience in conducting clinical research, and contributing to medical journals.

Experience

  • Several years of pre-residency clinical experience, typically 5-10 years.
  • Additional experience or fellowship training in a subspecialty area, allowing for further expertise in a narrower field.
  • Experience in teaching medical students, residents, or junior doctors, and mentoring other healthcare professionals.
  • Proven experience working within multidisciplinary teams, contributing to integrated patient care, and working effectively with other healthcare professionals.
  • Participation in clinical research, contributing to advancements in their field and staying at the forefront of medical knowledge.
  • Demonstrated experience in providing compassionate, patient-centered care, including complex decision-making and managing patient relationships.

Key Skills

  • Good time management and punctuality
  • The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset
  • Clinical expertise in your specialty.

Deliverables

These are to be submitted to the HOD and Medical Director:

  • Summary report after grief and bereavement counseling within the department within one week of occurrence
  • Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. The managing consultant or a designee can write this but must be reviewed by the HOD
  • Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month
  • Monthly admission, referral, morbidity, and mortality statistics as directed by HOD
  • Review report of M&M cases no more than one week after M&M

Personal Qualities

  • In-depth knowledge and experience in their medical specialty, ensuring accurate diagnoses and effective treatment plans.
  • Ability to lead and mentor junior doctors, guide clinical teams, and contribute to the development of best practices within the medical field.
  • Strong decision-making skills, especially under pressure, to make informed and timely clinical decisions.
  • Empathy and sensitivity towards patients, understanding their needs, and providing compassionate care.
  • Clear and effective communication with patients, families, and healthcare teams, ensuring everyone understands treatment plans and medical advice.
  • Critical thinking and problem-solving abilities to address complex medical cases and find solutions to challenging health issues.
  • Upholding ethical standards and maintaining patient confidentiality and trust.
  • Flexibility to keep up with advancements in medical practices, technologies, and treatments.
  • Strong teamwork skills to work effectively with multidisciplinary teams, ensuring comprehensive patient care.
  • Emotional strength and resilience to handle the demands of the job, including high-stress situations and long hours.

Consultant - Pulmonologist

Position Summary: Clinical consultants in medical and surgical services serve as linchpins between clinical expertise and healthcare administration.

This role involves blending medical knowledge with strategic advice to ensure high-quality patient care while aligning with organizational goals. R Jolad clinical consultants are expected to drive quality across all sites in the system in their respective specialties.

Core Working Relationships/Key Stakeholders

Internal On-Site

  • Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CFO, and HR

External

  • Patients, locums consultants, etc.

Accountabilities:

Shall work with and under the supervision of HOD Internal Medicine, the Medical Director and Managing Director.

Key Responsibilities

  • Participate in the clinical education of house officers, residents and medical officers.
  • Participate in clinical lectures for learning Fridays and review of M&M cases for presentation.
  • Provide monthly admission, referral, morbidity and mortality statistics to the medical director, under guidance of the head of department (HOD) of the department where applicable.
  • Assistance in recruiting of doctors and review of the monthly departmental schedules prepared by the patient care experience team.
  • Participate in monthly departmental meetings and • Provide strategic vision and leadership to clinicians (nurses and doctors) within the department.
  • Assists with audits of charts by junior doctors.
  • Make known to the HOD any requisitions as needed for equipment and supplies through appropriate channels using R Jolad supplies and procurement.
  • Remain up to date on standard clinical practice in the relevant specialty
  • Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death
  • Feedback to the CMO is expected within one week of such outreach. In cases where the HOD is not available to lead this function, they can delegate to a consultant physician within the department.
  • Be present for M&M presentations especially for cases from the department
  • Review and approve relevant medical reports regarding significant outcomes before submission to the medical director and management
  • Like every consultant, attend M&Ms where the HOD is the managing consultant.
  • Provide expert medical advice to patients, healthcare organizations on patient care, diagnosis, and treatment plans.
  • Develop and implement clinical guidelines and protocols to improve patient outcomes and ensure compliance with healthcare standards.
  • Provide or supervise expert management of patients according to internationally recognized specialist guidelines

Qualifications and Competencies

  • Completion of a recognized medical school program and obtaining an MBBS.
  • Completion of a residency program in a chosen specialty, leading to a specialist qualification.
  • Must be a Fellow of the West African College of Physicians or the National Postgraduate College of Nigeria in the different sub-specialties.
  • Five years Post Fellowship experience will be an advantage.
  • Holding an active medical license to practice in the region or country of employment.
  • Ongoing participation in CPD programs to stay updated with the latest medical advancements and maintain competency.
  • Experience in conducting clinical research, and contributing to medical journals.

Experience

  • Several years of pre-residency clinical experience, typically 5-10 years.
  • Additional experience or fellowship training in a subspecialty area, allowing for further expertise in a narrower field.
  • Experience in teaching medical students, residents, or junior doctors, and mentoring other healthcare professionals.
  • Proven experience working within multidisciplinary teams, contributing to integrated patient care, and working effectively with other healthcare professionals.
  • Participation in clinical research, contributing to advancements in their field and staying at the forefront of medical knowledge.
  • Demonstrated experience in providing compassionate, patient-centered care, including complex decision-making and managing patient relationships.

Key Skills

  • Good time management and punctuality
  • The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset
  • Clinical expertise in your specialty.

Deliverables

These are to be submitted to the HOD and Medical Director:

  • Summary report after grief and bereavement counseling within the department within one week of occurrence
  • Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. The managing consultant or a designee can write this but must be reviewed by the HOD
  • Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month
  • Monthly admission, referral, morbidity, and mortality statistics as directed by HOD
  • Review report of M&M cases no more than one week after M&M

Personal Qualities

  • In-depth knowledge and experience in their medical specialty, ensuring accurate diagnoses and effective treatment plans.
  • Ability to lead and mentor junior doctors, guide clinical teams, and contribute to the development of best practices within the medical field.
  • Strong decision-making skills, especially under pressure, to make informed and timely clinical decisions.
  • Empathy and sensitivity towards patients, understanding their needs, and providing compassionate care.
  • Clear and effective communication with patients, families, and healthcare teams, ensuring everyone understands treatment plans and medical advice.
  • Critical thinking and problem-solving abilities to address complex medical cases and find solutions to challenging health issues.
  • Upholding ethical standards and maintaining patient confidentiality and trust.
  • Flexibility to keep up with advancements in medical practices, technologies, and treatments.
  • Strong teamwork skills to work effectively with multidisciplinary teams, ensuring comprehensive patient care.
  • Emotional strength and resilience to handle the demands of the job, including high-stress situations and long hours.

Consultant- Gastroenterologist

Position Summary: Clinical consultants in medical and surgical services serve as linchpins between clinical expertise and healthcare administration.

This role involves blending medical knowledge with strategic advice to ensure high-quality patient care while aligning with organizational goals. R Jolad clinical consultants are expected to drive quality across all sites in the system in their respective specialties.

Core Working Relationships/Key Stakeholders

Internal On-Site

  • Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CFO, and HR

External

  • Patients, locums consultants, etc.

Accountabilities:

Shall work with and under the supervision of HOD Family Medicine, the Medical Director and Managing Director.

Key Responsibilities

  • Participate in the clinical education of house officers, residents and medical officers.
  • Participate in clinical lectures for learning Fridays and review of M&M cases for presentation.
  • Provide monthly admission, referral, morbidity and mortality statistics to the medical director, under guidance of the head of department (HOD) of the department where applicable.
  • Assistance in recruiting of doctors and review of the monthly departmental schedules prepared by the patient care experience team.
  • Participate in monthly departmental meetings and • Provide strategic vision and leadership to clinicians (nurses and doctors) within the department.
  • Assists with audits of charts by junior doctors.
  • Make known to the HOD any requisitions as needed for equipment and supplies through appropriate channels using R Jolad supplies and procurement.
  • Remain up to date on standard clinical practice in the relevant specialty
  • Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death
  • Feedback to the CMO is expected within one week of such outreach. In cases where the HOD is not available to lead this function, they can delegate to a consultant physician within the department.
  • Be present for M&M presentations especially for cases from the department
  • Review and approve relevant medical reports regarding significant outcomes before submission to the medical director and management
  • Like every consultant, attend M&Ms where the HOD is the managing consultant.
  • Provide expert medical advice to patients, healthcare organizations on patient care, diagnosis, and treatment plans.
  • Develop and implement clinical guidelines and protocols to improve patient outcomes and ensure compliance with healthcare standards.
  • Provide or supervise expert management of patients according to internationally recognized specialist guidelines

Qualifications and Competencies

  • Completion of a recognized medical school program and obtaining an MBBS.
  • Completion of a residency program in a chosen specialty, leading to a specialist qualification.
  • Must be a Fellow of the West African College of Physicians or the National Postgraduate College of Nigeria.
  • A minimum of Three years post Fellowship will be an advantage.
  • Holding an active medical license to practice in the region or country of employment.
  • Must have passed the Primary Exam in Family Medicine by the West African College of Physicians or the National Post Graduate College of Nigeria or ensure the Primary Exam is passed within 6 months of Employment
  • Ongoing participation in CPD programs to stay updated with the latest medical advancements and maintain competency.
  • Experience in conducting clinical research, and contributing to medical journals.

Experience

  • Several years of pre-residency clinical experience, typically 5-10 years.
  • Additional experience or fellowship training in a subspecialty area, allowing for further expertise in a narrower field.
  • Experience in teaching medical students, residents, or junior doctors, and mentoring other healthcare professionals.
  • Proven experience working within multidisciplinary teams, contributing to integrated patient care, and working effectively with other healthcare professionals.
  • Participation in clinical research, contributing to advancements in their field and staying at the forefront of medical knowledge.
  • Demonstrated experience in providing compassionate, patient-centered care, including complex decision-making and managing patient relationships.

Key Skills

  • Good time management and punctuality
  • The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset
  • Clinical expertise in your specialty.

Deliverables

These are to be submitted to the HOD and Medical Director:

  • Summary report after grief and bereavement counseling within the department within one week of occurrence
  • Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. The managing consultant or a designee can write this but must be reviewed by the HOD
  • Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month
  • Monthly admission, referral, morbidity, and mortality statistics as directed by HOD
  • Review report of M&M cases no more than one week after M&M
  •  

Personal Qualities

  • In-depth knowledge and experience in their medical specialty, ensuring accurate diagnoses and effective treatment plans.
  • Ability to lead and mentor junior doctors, guide clinical teams, and contribute to the development of best practices within the medical field.
  • Strong decision-making skills, especially under pressure, to make informed and timely clinical decisions.
  • Empathy and sensitivity towards patients, understanding their needs, and providing compassionate care.
  • Clear and effective communication with patients, families, and healthcare teams, ensuring everyone understands treatment plans and medical advice.
  • Critical thinking and problem-solving abilities to address complex medical cases and find solutions to challenging health issues.
  • Upholding ethical standards and maintaining patient confidentiality and trust.
  • Flexibility to keep up with advancements in medical practices, technologies, and treatments.
  • Strong teamwork skills to work effectively with multidisciplinary teams, ensuring comprehensive patient care.
  • Emotional strength and resilience to handle the demands of the job, including high-stress situations and long hours.

Consultant - Family Medicine

Position Summary: The Senior Resident in Internal Medicine plays a critical role in providing compassionate, evidence-based care to patients, mentoring junior colleagues, and advancing the field of family medicine through education, research, and clinical practice.

Core Working Relationships/Key Stakeholders

Internal on-site

  • All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

  • Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department of Internal Medicine & Director of Training.

Key Responsibilities

  • Supervises the House Officers in the performance of routine procedures.
  • Supervises all other Junior Doctors below his rank.
  • Assists in the teaching of House Officers, Junior Medical and Senior Medical Officers as well as the Junior Resident Doctor
  • Ensures that discharge summaries are satisfactorily completed as Death summaries in the appropriate template as well as the Death Certificates.
  • Arrange the program for the weekly clinical meetings, Medical Officers ‘Updates, Junior Clubs, and Residents’ training Program
  • Supervises the General Outpatient Department under the Guidance of the Consultant
  • Prepares the departmental duty roasters in consultation with the heads of departments.
  • Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
  • Assists all other Junior Doctors below his rank.
  • Carries out ward rounds with other resident doctors and Medical Officers in the absence of the Consultant
  • The Senior Resident Doctor can only refer a patient to another after due consultation with the Managing Consultant
  • Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club and Resident Doctors’ training programs.
  • Can carry out Notification of Communicable Diseases only after consultation with the Managing Consultant.

Qualifications and Competencies

  • Medical degree (MD or DO) from an accredited medical school.
  • Ongoing residency program in family medicine.
  • Must possess a current practicing license.
  • Must have passed the Part 1 Fellowship Exam ( Membership Exam ) in Family Medicine by either the West African College of Physicians or the National Postgraduate Medical College of Nigeria)
  • Board certification or eligibility in family medicine by equivalent certifying body.
  • Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
  • Demonstrated commitment to patient-centered care, medical education, and scholarly research.
  • Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

  • Extensive hands-on experience managing complex cases and patient care
  • Demonstrated experience in supervising and mentoring junior residents, interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
  • Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
  • Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
  • Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

  • Good time management and punctuality
  • Good communication skills with patients, relatives, and the Team members.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset

Personal Qualities

  • Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
  • Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
  • Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
  • Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
  • Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
  • Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
  • A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
  • Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
  • Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables

Ability to complete the required rotations and pass the Part 2 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Senior Resident Doctor (Family Medicine)

Position Summary: The Senior Resident in Family Medicine plays a critical role in providing compassionate, evidence-based care to patients, mentoring junior colleagues, and advancing the field of family medicine through education, research, and clinical practice.

Core Working Relationships/Key Stakeholders

Internal on-site

  • All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

  • Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department & Chief Consultant, Family Medicine/Director of Training.

Key Responsibilities

  • Supervises the House Officers in the performance of routine procedures.
  • Supervises all other Junior Doctors below his rank.
  • Assists in the teaching of House Officers, Junior Medical and Senior Medical Officers as well as the Junior Resident Doctor
  • Ensures that discharge summaries are satisfactorily completed as Death summaries in the appropriate template as well as the Death Certificates.
  • Arrange the program for the weekly clinical meetings, Medical Officers ‘Updates, Junior Clubs, and Residents’ training Program
  • Supervises the General Outpatient Department under the Guidance of the Consultant
  • Prepares the departmental duty roasters in consultation with the heads of departments.
  • Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
  • Assists all other Junior Doctors below his rank.
  • Carries out ward rounds with other resident doctors and Medical Officers in the absence of the Consultant
  • The Senior Resident Doctor can only refer a patient to another after due consultation with the Managing Consultant
  • Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club and Resident Doctors’ training programs.
  • Can carry out Notification of Communicable Diseases only after consultation with the Managing Consultant.

Qualifications and Competencies

  • Medical degree (MD or DO) from an accredited medical school.
  • Ongoing residency program in family medicine.
  • Must possess a current practicing license.
  • Must have passed the Part 1 Fellowship Exam ( Membership Exam ) in Family Medicine by either the West African College of Physicians or the National Postgraduate Medical College of Nigeria)
  • Board certification or eligibility in family medicine by equivalent certifying body.
  • Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
  • Demonstrated commitment to patient-centered care, medical education, and scholarly research.
  • Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

  • Extensive hands-on experience managing complex cases and patient care
  • Demonstrated experience in supervising and mentoring junior residents, interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
  • Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
  • Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
  • Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

  • Good time management and punctuality
  • Good communication skills with patients, relatives, and the Team members.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset

Personal Qualities

  • Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
  • Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
  • Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
  • Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
  • Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
  • Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
  • A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
  • Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
  • Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables

Ability to complete the required rotations and pass the Part 2 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Senior Resident Doctor (Internal Medicine)

Position Summary: The Senior Resident in Internal Medicine plays a critical role in providing compassionate, evidence-based care to patients, mentoring junior colleagues, and advancing the field of family medicine through education, research, and clinical practice.

Core Working Relationships/Key Stakeholders

Internal on-site

  • All Clinical Heads of Departments, all Physicians and Nurses of all cadres, the Clinical Administration team, the Director of training, the Medical Director, the Managing Director, the Patient care team, Laboratory and Pharmacy personnel, COO, etc.

External

  • Patients and Families, Medical Societies and Professional Organizations, Locum Consultants, Post-Graduate Medical Colleges, Regulatory Agencies and Accrediting Bodies:

Accountabilities:

Shall work with and under the supervision of the Head of Department of Internal Medicine & Director of Training.

Key Responsibilities

  • Supervises the House Officers in the performance of routine procedures.
  • Supervises all other Junior Doctors below his rank.
  • Assists in the teaching of House Officers, Junior Medical and Senior Medical Officers as well as the Junior Resident Doctor
  • Ensures that discharge summaries are satisfactorily completed as Death summaries in the appropriate template as well as the Death Certificates.
  • Arrange the program for the weekly clinical meetings, Medical Officers ‘Updates, Junior Clubs, and Residents’ training Program
  • Supervises the General Outpatient Department under the Guidance of the Consultant
  • Prepares the departmental duty roasters in consultation with the heads of departments.
  • Adheres to the training program of the Postgraduate Colleges (West African College of Physicians and The National Postgraduate College of Nigeria) according to the Curriculum as supervised by the Trainer.
  • Assists all other Junior Doctors below his rank.
  • Carries out ward rounds with other resident doctors and Medical Officers in the absence of the Consultant
  • The Senior Resident Doctor can only refer a patient to another after due consultation with the Managing Consultant
  • Attends 75% of the training programs in the Hospital: Medical Officers’ update, Clinical meeting (Learning Friday) and Journal Club and Resident Doctors’ training programs.
  • Can carry out Notification of Communicable Diseases only after consultation with the Managing Consultant.

Qualifications and Competencies

  • Medical degree (MD or DO) from an accredited medical school.
  • Ongoing residency program in family medicine.
  • Must possess a current practicing license.
  • Must have passed the Part 1 Fellowship Exam ( Membership Exam ) in Family Medicine by either the West African College of Physicians or the National Postgraduate Medical College of Nigeria)
  • Board certification or eligibility in family medicine by equivalent certifying body.
  • Excellent clinical skills, diagnostic reasoning abilities, and interpersonal communication skills.
  • Demonstrated commitment to patient-centered care, medical education, and scholarly research.
  • Strong work ethic, professionalism, and ability to function effectively in a dynamic healthcare environment.

Experience

  • Extensive hands-on experience managing complex cases and patient care
  • Demonstrated experience in supervising and mentoring junior residents, interns, and medical students, including managing day-to-day clinical activities and contributing to team development.
  • Active involvement in clinical research with a preference for candidates who have published papers or participated in research projects during their residency.
  • Proven ability to manage acute medical and surgical emergencies, including critical care and performing necessary procedures in high-pressure situations.
  • Strong leadership, communication, and interpersonal skills, with experience working in multidisciplinary teams and managing patient and team dynamics efficiently.

Key Skills

  • Good time management and punctuality
  • Good communication skills with patients, relatives, and the Team members.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset

Personal Qualities

  • Demonstrates dedication to patient care, with a proactive approach to learning and improving clinical skills.
  • Committed to delivering high-quality patient care with sensitivity and respect for patient concerns and emotions.
  • Capable of making critical decisions quickly, especially in high-pressure or emergency situations.
  • Ability to thrive in dynamic environments, adjusting to changing patient needs, schedules, and clinical priorities.
  • Capable of handling stressful situations, maintaining composure, and staying focused under pressure.
  • Careful in assessing patient symptoms, reviewing medical records, and following treatment protocols to ensure accuracy and precision in care delivery.
  • A team player who works well within a multidisciplinary team, respecting and valuing input from colleagues across different departments.
  • Eager to stay updated on the latest advancements in medicine, committed to personal development, and open to feedback for growth.
  • Adheres to the highest standards of medical ethics and patient confidentiality, ensuring trust and professionalism at all times.

Deliverables

Ability to complete the required rotations and pass the Part 2 Fellowship Examination in record time while delivering quality care to R-Jolad Patients.

Care Point Agent

Position Summary: The Care Point Agent plays a pivotal role in delivering exceptional customer service, addressing inquiries, and providing support to enhance the overall patient experience.

Core Working Relationships/Key Stakeholders

Internal on-site

  • Clinical staff, Billing officers, Front Desk Officers, HMO liaisons, Security personnel, Transaction Officers,

External

  • Patients., Visitors, Health Insurance Providers, Emergency Response team, etc.

Accountabilities:
Shall work with and under the supervision of the Team Lead, Inpatient Experience

Key Responsibilities

  • Greet patients, families, and visitors entering the hospital with warmth and professionalism, assisting them in navigating to their desired destinations within the hospital premises.
  • Provide clear and concise directions, maps, and instructions to help individuals locate clinics, departments, amenities, and other hospital facilities.
  • Respond promptly and courteously to inquiries from patients, families, and visitors regarding hospital services, visiting hours, amenities, and general
  • Provide accurate information on patient registration procedures, insurance coverage, billing inquiries, and administrative processes, ensuring clarity and understanding.
  • Assist patients in scheduling appointments, registering for medical services, and completing necessary paperwork or documentation required for admission, testing, or treatment.
  • Act as a patient advocate by actively listening to patient concerns, addressing issues promptly, and escalating complex or urgent matters to appropriate hospital staff members for
  • Offer empathetic support, reassurance, and guidance to patients and families during stressful or challenging situations, demonstrating compassion and understanding.
  • Demonstrate professionalism, courtesy, and empathy in all interactions with patients, families, and visitors, striving to exceed their expectations and deliver exceptional customer
  • Anticipate and proactively address patient needs, concerns, and preferences, demonstrating a genuine commitment to enhancing the patient’s experience.
  • Assisting walk-in visitors with inquiries and
  • Communicate effectively and diplomatically with patients, families, hospital staff, and external stakeholders, conveying information, accurately, and respectfully.
  • Remain calm, composed, and responsive during emergencies or crises, following established protocols and procedures to ensure patient safety, security, and efficient resolution of
  • Collaborate with hospital security, clinical staff, and emergency response teams to coordinate patient flow, manage crowds, and provide assistance as needed during emergencies.
  • Administer and collect data from surveys and feedback on patient
  • Share the report and areas for improvement to the Team Lead for appropriate

Qualifications and Competencies

  • Bachelor’s degree in Business Administration, Social Studies, Mass Communication, Linguistics, or a related field (preferred).
  • Familiarity with customer service software, electronic health records (EHR), and other relevant
  • Ability to listen actively and understand patients’ needs and
  • Basic understanding of medical terminology, healthcare procedures, and hospital
  • Ability to explain medical processes and protocols to patients in an understandable
  • Ability to quickly identify issues and find effective
  • Ability to prioritize tasks and manage time effectively to ensure timely responses to patient inquiries and efficient workflow.

Experience

  • Previous experience in customer service, hospitality, or patient relations, preferably in a healthcare or hospital setting.
  • Experience in administrative roles, managing tasks such as scheduling appointments, maintaining records, and handling paperwork.
  • Ability to manage multiple tasks efficiently and maintain organized

 

Key Skills

  • Strong interpersonal skills, with the ability to interact effectively with diverse populations, including patients, families, visitors, and hospital
  • Excellent communication skills, both verbal and written, with proficiency in English; additional language proficiency may be
  • Demonstrated problem-solving abilities, with the capacity to remain calm and composed under pressure and adapt to changing priorities and situations.
  • Proactive approach to resolving conflicts and addressing patient
  • Capability to handle stress and recover quickly from
  • Persistence in the face of challenges and maintaining focus on providing excellent patient

Personal Qualities

  • Strong organizational abilities to manage multiple tasks and patient inquiries
  • Efficient in scheduling appointments, maintaining records, and handling administrative
  • Careful attention to detail to ensure accurate information is provided and
  • Sensitivity to patients’ emotional and physical
  • Ability to remain calm and patient in stressful
  • Willingness to take the time to address patients’ concerns
  • Dependability in handling responsibilities and maintaining consistent
  • Punctuality and commitment to the
  • Honest and ethical behavior in all
  • Commitment to maintaining patient confidentiality and adhering to ethical

Driver

Position Summary: The Hospital Driver is responsible for safely transporting hospital staff and medical supplies to various locations as directed.

This position requires a strong commitment to safety, excellent driving skills, and the ability to provide courteous and efficient transportation services.

Core Working Relationships/Key Stakeholders

Internal on-site

  • All employees, Management team, all Department Heads,

External

  • Regulatory Bodies, etc.

Accountabilities:
Shall work with and under the supervision of the Facility Officer.

Key Responsibilities
  • Safely operate hospital vehicles to transport staff and equipment to various locations, including appointments, hospital facilities, and external destinations.
  • Strictly adhering to traffic laws, regulations, and hospital transportation policies to ensure the safety of passengers and other road users.
  • Regularly inspect hospital vehicles for any signs of damage, mechanical issues, or safety
  • Report any maintenance or repair needs promptly to the appropriate department for
  • Maintain the cleanliness and hygiene of hospital vehicles, including interior and exterior surfaces, to provide a comfortable and sanitary transportation environment for passengers.
  • Possess excellent navigation skills and familiarity with local routes, landmarks, and traffic patterns to optimize travel efficiency, avoid delays, and select the most appropriate routes based on traffic conditions and time constraints.
  • Remain calm and composed during emergencies, following established protocols for emergency transportation and ensuring the safety and well-being of passengers at all times.
  • Participate in training and development opportunities to enhance knowledge and skills related to safe driving practices, patient care, emergency response, and customer
  • Maintain hospital vehicles in a clean, hygienic, and well-maintained condition, both internally and externally, to uphold standards of cleanliness and professionalism and ensure a positive transportation experience for passengers.
  • Demonstrate professionalism, courtesy, and empathy in interactions with hospital staff, reflecting the hospital’s commitment to compassionate care and customer service.
  • Exercise discretion and maintain strict confidentiality regarding sensitive information discussed or observed during transportation.
  • Maintain accurate records of transportation activities, including mileage logs, fuel consumption, and passenger information, to support administrative and reporting requirements.
  • Maintain open and effective communication with hospital staff, and other stakeholders to coordinate transportation needs, address concerns, and assist as needed.

Qualifications and Competencies

  • High school diploma or equivalent
  • Valid driver’s license with a clean driving
  • Knowledge of emergency procedures and first aid
  • Basic knowledge of vehicle maintenance and
  • Ability to perform routine checks and report any issues promptly

Experience

  • Proven experience as a professional driver, preferably in a healthcare or transportation
  • Experience working within a healthcare environment, understanding hospital operations and patient care standards.
  • Experience in responding to emergencies or high-pressure situations while
  • Experience in a customer service role, demonstrating the ability to interact positively with a diverse group of people.
  • Proven track record of providing high-quality service and resolving conflicts

Key Skills

  • Proficient and safe driving abilities with a clean driving
  • Familiarity with operating different types of vehicles, including vans, ambulances, and other hospital transport vehicles.
  • Strong knowledge of local routes, traffic patterns, and alternative
  • Proficiency with GPS devices and navigation apps to ensure timely arrivals and
  • Ability to manage schedules effectively to ensure timely
  • Punctuality in picking up and dropping off patients, staff, and
  • Understanding of patient needs and ability to assist with entry and exit from the
  • Adherence to road safety regulations and hospital
  • Clear and effective verbal communication skills for interacting with patients, staff, and medical
  • Ability to follow instructions and relay information
  • Maintaining accurate records of trips, mileage, and any
  • Proficiency with basic administrative tasks related to transportation

Personal Qualities

  • Dependable and trustworthy in managing transportation schedules and
  • Commitment to punctuality and consistency in
  • Ability to empathize with patients and provide a comforting and supportive environment during
  • Ability to remain calm and patient in stressful or high-pressure situations, such as heavy traffic or
  • Willingness to assist patients with special needs and address their
  • Maintaining a professional demeanor in all interactions with patients, staff, and other
  • Adherence to hospital policies, dress codes, and behavioral
  • Flexibility to adjust to changing schedules, routes, and logistics
  • Openness to feedback and willingness to improve skills and
  • Careful attention to detail in following driving routes, hospital protocols, and safety
  • Vigilance in ensuring the security and comfort of

Dispatch Rider

Position Summary: The Dispatch Rider is responsible for the efficient and timely delivery of medical supplies, documents, and equipment within and outside the hospital premises.

This role requires excellent riding skills, a strong understanding of emergency protocols, and a commitment to patient safety and care.

Core Working Relationships/Key Stakeholders

Internal on-site

  • All employees, Management team, all Department Heads,

External

  • Vendors, Customers, Regulatory Bodies, etc.

Accountabilities:
Shall work with and under the supervision of the Facility Officer.

Key Responsibilities

  • Transport medical supplies, documents, and equipment between hospital departments, clinics, laboratories, and external locations as required.
  • Ensure timely and efficient delivery of items to designated destinations, following predetermined routes and schedules.
  • Verify delivery instructions, addresses, and recipient details to ensure accurate and error-free
  • Collect and deliver urgent medical samples, specimens, and reports in a timely and secure manner, prioritizing time-sensitive deliveries
  • Perform routine inspections and maintenance checks on the dispatch motorcycle, including fueling, oil checks, tire pressure, and general
  • Report any mechanical issues, malfunctions, or damage to the motorcycle promptly to the designated supervisor or maintenance department for repairs and servicing.
  • Ensure that the motorcycle is in roadworthy condition at all times and comply with all vehicle safety regulations and standards.
  • Adhere to all traffic laws, regulations, and safety guidelines while operating the motorcycle on public roads and hospital premises.
  • Wear appropriate safety gear, including helmets, reflective vests, and protective clothing, to minimize the risk of accidents and injuries.
  • Maintain a high level of awareness and alertness while riding, anticipating potential hazards, and taking proactive measures to avoid accidents and ensure personal safety.
  • Follow established protocols and procedures for handling hazardous materials, fragile items, and confidential documents during transportation.
  • Maintain accurate records of all deliveries, including delivery times, recipient signatures, and any relevant delivery notes or comments.
  • Complete delivery logs, trip reports, and other documentation as required, ensuring thorough and organized record-keeping practices.
  • Provide timely updates and status reports on delivery progress, delays, or issues encountered during transit to the dispatch coordinator or supervisor.
  • Provide courteous and professional service to internal staff, external clients, and recipients during deliveries, demonstrating a positive and helpful attitude at all times.
  • Address inquiries, concerns, and requests from recipients promptly and effectively, striving to exceed customer expectations and deliver exceptional service experiences.
  • Maintain good communication and rapport with dispatch coordinators, colleagues, and recipients to facilitate smooth and efficient delivery operations.

Qualifications and Competencies

  • High school diploma or equivalent
  • Valid motorcycle rider’s
  • Knowledge of emergency procedures and first aid
  • Basic knowledge of vehicle maintenance and
  • Ability to perform routine checks and report any issues promptly
  • Physically fit and able to handle the demands of motorcycle riding and delivery

 

Experience

  • Proven experience as a dispatch rider, preferably in a healthcare or transportation
  • Experience working within a healthcare environment, understanding hospital operations and patient care standards.
  • Experience in responding to emergencies or high-pressure situations while
  • Experience in a customer service role, demonstrating the ability to interact positively with a diverse group of people.
  • Proven track record of providing high-quality service and resolving conflicts

 

Key Skills

  • Proficient and safe driving abilities with a clean driving
  • Strong knowledge of local routes, traffic patterns, and alternative
  • Proficiency with GPS devices and navigation apps to ensure timely arrivals and
  • Ability to manage schedules effectively to ensure timely
  • Punctuality in picking up and dropping off
  • Understanding of patient needs and ability to assist with entry and exit from the
  • Adherence to road safety regulations and hospital
  • Clear and effective verbal communication skills for interacting with patients, staff, and medical
  • Ability to follow instructions and relay information
  • Maintaining accurate records of trips, mileage, and any
  • Proficiency with basic administrative tasks related to transportation

 

Personal Qualities

  • Dependable and trustworthy in managing transportation schedules and
  • Commitment to punctuality and consistency in
  • Ability to remain calm and patient in stressful or high-pressure situations, such as heavy traffic or
  • Willingness to assist patients with special needs and address their
  • Maintaining a professional demeanor in all interactions with patients, staff, and other
  • Adherence to hospital policies, dress codes, and behavioral
  • Flexibility to adjust to changing schedules, routes, and logistics
  • Openness to feedback and willingness to improve skills and
  • Careful attention to detail in following driving routes, hospital protocols, and safety

Bio-Medical Officer

Position Summary: The Biomedical Officer is responsible for ensuring the safe and effective use of medical devices and equipment within the hospital.

This role involves the maintenance, calibration, troubleshooting, and repair of biomedical equipment to ensure compliance with safety and regulatory standards.

Core Working Relationships/Key Stakeholders

Internal On-Site

  • Procurement department, Clinical department, IT team, Facility department, Finance department, etc.

External

  • Vendors and suppliers, Accreditation organizations, Insurance organization, Technical experts, Regulatory Authorities, etc.

Accountabilities:

Shall work with and under the supervision of the Lead, Bio-Medical.

Key Responsibilities

  • Conduct regular performance checks and functionality tests on biomedical equipment to ensure they operate within manufacturer specifications.
  • Identify and address any deviations in performance to prevent equipment failure during clinical use. Monitor equipment usage, lifecycle status, and obsolescence risks to inform procurement decisions, replacement strategies, and budget planning.
  • Develop and implement a preventive maintenance schedule for all biomedical equipment, ensuring timely servicing to minimize downtime.
  • Plan and mitigate financial risks associated with equipment breakdowns by ensuring that preventive maintenance is performed according to schedule.
  • Perform calibration of medical devices to ensure accuracy and precision in measurements, which is vital for patient diagnosis and treatment.
  • Document calibration results and make necessary adjustments to maintain optimal performance.
  • Diagnose and repair equipment malfunctions promptly, minimizing the impact on clinical operations.
  • Manage an allocated budget for equipment maintenance, repairs, and upgrades, ensuring that expenditures are within approved limits and justified by operational needs.
  • Negotiate maintenance costs and service agreements, especially in cases where specific budgets are not provided.
  • Ensure all biomedical equipment complies with relevant local, national, and international quality and safety standards, such as those set by regulatory bodies (e.g., ISO, FDA).
  • Keep abreast of changes in regulations and implement necessary updates to equipment management practices.
  • Maintain comprehensive records of all equipment-related activities, including maintenance logs, calibration reports, and repair histories.
  • Prepare and submit quality assurance reports to supervisor, highlighting compliance levels and any areas of concern.
  • Lead investigations into equipment-related incidents or failures, conducting root cause analysis to identify underlying issues.
  • Implement corrective actions and preventive measures to avoid recurrence and enhance equipment reliability.
  • Work closely with equipment vendors and third-party service providers to ensure they meet the hospital’s quality standards in terms of equipment performance, service quality, and compliance.
  • Evaluate vendor performance and provide feedback to ensure continuous improvement in service delivery.
  • Provide support services for the management of medical gas supplies, including the projection of needs and ensuring effective management to support clinical operations.

     

Qualifications and Competencies

  • Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or related field required;
  • Competence in managing and optimizing budgets for equipment maintenance, repairs, and upgrades.
  • Competence in quickly identifying the root cause of equipment issues and developing practical solutions.
  • Competence in aligning equipment management with the hospital’s overall goals and objectives, ensuring that technology supports patient care.

Experience

  • Previous experience in biomedical engineering, medical device maintenance, or healthcare technology management preferred.
  • Knowledge of medical equipment principles, biomedical technology, and regulatory requirements.
  • Strong technical skills in equipment troubleshooting, repair, and maintenance techniques.

Key Skills

  • In-depth knowledge of biomedical equipment, including diagnostic, therapeutic, and monitoring devices.
  • Proficiency in using diagnostic tools, software, and equipment calibration techniques.
  • Strong organizational skills to manage multiple tasks, including maintenance schedules, repairs, and equipment inventories and upgrades.
  • Excellent verbal and written communication skills for collaborating with clinical staff, vendors, and regulatory bodies.
  • Ability to clearly explain technical concepts to non-technical staff and provide training on equipment use.
  • Precision in conducting equipment inspections, calibrations, and maintenance tasks.
  • Thoroughly maintaining accurate records, documentation, and compliance with quality standards.
  • Skill in training clinical staff on the proper use and care of biomedical equipment.
  • Strong relationship management skills for working with equipment vendors, service providers, and internal stakeholders.
  • Ability to evaluate vendor performance and ensure they meet the hospital’s quality and service standards.

Personal Qualities

  • Honest and ethical behavior in all professional interactions.
  • Commitment to maintaining the highest standards of integrity, confidentiality, and ethical conduct, particularly in relation to patient safety and data security.
  • Flexibility to adapt to new technologies, changing regulations, and evolving clinical needs.
  • Willingness to work in a fast-paced and sometimes high-pressure environment, responding effectively to emergencies and equipment failures.
  • High level of precision and accuracy in performing technical tasks and maintaining equipment.
  • Ability to collaborate and communicate openly, fostering a cooperative and supportive work environment.
  • Dependability in managing responsibilities, meeting deadlines and ensuring that equipment functions optimally.
  • Strong sense of accountability for the quality and safety of biomedical equipment.
  • Ability to remain calm and focused under pressure, particularly when dealing with critical equipment failures.
  • Commitment to supporting clinical staff and ensuring that equipment issues do not disrupt patient care.
  • Ability to anticipate and meet the needs of healthcare providers, contributing to a positive patient care experience.

Consultant

Position Summary: Clinical consultants in medical and surgical services serve as linchpins between clinical expertise and healthcare administration.

This role involves blending medical knowledge with strategic advice to ensure high quality patient care while aligning with organizational goals. R Jolad clinical consultants are expected to drive quality across all sites in the system in their respective specialties.

Core Working Relationships/Key Stakeholders

Internal On-Site

  • Medical director, doctors including consultants and medical officers, Nurses, pharmacists, clinical administration team, front desk officers, patient care representatives, lab and pharmacy personnel, HSE team, COO, CFO, and HR

External

  • Patients, locums consultants,

Accountabilities:

Shall work with and under the supervision of the Medical Director and Managing Director.

Key Responsibilities

  • Participate in the clinical education of house officers, residents and medical
  • Participate in clinical lectures for learning Fridays and review of M&M cases for
  • Provide monthly admission, referral, morbidity and mortality statistics to the medical director, under guidance of the head of department (HOD) of the department where applicable.
  • Assistance in recruiting of doctors and review of the monthly departmental schedules prepared by the patient care experience team.
  • Participate in monthly departmental meetings and Provide strategic vision and leadership to clinicians (nurses and doctors) within the department.
  • Assists with audits of charts by junior
  • Make known to the HOD any requisitions as needed for equipment and supplies through appropriate channels using R Jolad supplies and procurement.
  • Remain up to date on standard clinical practice in the relevant specialty
  • Lead grief and bereavement outreach to patients and families who experience bad outcomes such as significant morbidity or death
  • Feedback to the CMO is expected within one week of such In cases where the HOD is not available to lead this function, they can delegate to a consultant physician within the department.
  • Be present for M&M presentations especially for cases from the department
  • Review and approve relevant medical reports regarding significant outcomes before submission to the medical director and management
  • Like every consultant, attend M&Ms where the HOD is the managing
  • Provide expert medical advice to patients, healthcare organizations on patient care, diagnosis, and treatment plans.
  • Develop and implement clinical guidelines and protocols to improve patient outcomes and ensure compliance with healthcare standards.
  • Provide or supervise expert management of patients according to internationally recognized specialist guidelines

Qualifications and Competencies

  • Completion of a recognized medical school program and obtaining an
  • Completion of a residency program in a chosen specialty, leading to a specialist
  • Certification by a relevant medical board or college in the consultant’s specialty, signifying advanced competence and expertise.
  • Holding an active medical license to practice in the region or country of
  • Ongoing participation in CPD programs to stay updated with the latest medical advancements and maintain competency.
  • Experience in conducting clinical research, contributing to medical

Experience

  • Several years of pre-residency clinical experience, typically 5-10
  • Additional experience or fellowship training in a subspecialty area, allowing for further expertise in a narrower field.
  • Experience in teaching medical students, residents, or junior doctors, and mentoring other healthcare
  • Proven experience working within multidisciplinary teams, contributing to integrated patient care, and working effectively with other healthcare professionals.
  • Participation in clinical research, contributing to advancements in their field and staying at the forefront of medical knowledge.
  • Demonstrated experience in providing compassionate, patient-centered care, including complex decision-making and managing patient relationships.

Key Skills

  • Good time management and punctuality
  • The ability to build a rapport with patients from a variety of backgrounds and communicate with their relatives and caregivers.
  • Tolerance and patience
  • Good physical health
  • Interpersonal skills
  • A team player with a positive mindset
  • Clinical expertise in your

Deliverables

These are to be submitted to the HOD and Medical Director:

  • Summary report after grief and bereavement counseling within the department within one week of occurrence
  • Reviewed medical summary report following a contested death or outcome no more than seven days after its occurrence. The managing consultant or a designee can write this but must be reviewed by the HOD
  • Report of weekly review of documentation on the first Thursday of the following month referencing the preceding month
  • Monthly admission, referral, morbidity, and mortality statistics as directed by HOD
  • Review report of M&M cases no more than one week after M&M

Personal Qualities

  • In-depth knowledge and experience in their medical specialty, ensuring accurate diagnoses and effective treatment plans.
  • Ability to lead and mentor junior doctors, guide clinical teams, and contribute to the development of best practices within the medical field.
  • Strong decision-making skills, especially under pressure, to make informed and timely clinical
  • Empathy and sensitivity towards patients, understanding their needs, and providing compassionate
  • Clear and effective communication with patients, families, and healthcare teams, ensuring everyone understands treatment plans and medical
  • Critical thinking and problem-solving abilities to address complex medical cases and find solutions to challenging health
  • Upholding ethical standards and maintaining patient confidentiality and
  • Flexibility to keep up with advancements in medical practices, technologies, and
  • Strong teamwork skills to work effectively with multidisciplinary teams, ensuring comprehensive patient care.
  • Emotional strength and resilience to handle the demands of the job, including high-stress situations and long hours.

Sonographer

Position Summary: The Sonographer will perform diagnostic ultrasound examinations to aid in patient diagnosis and management. This role involves using high-frequency sound waves to capture images of internal body structures, ensuring accuracy, patient comfort, and compliance with medical protocols and standards.

Core Working Relationships/Key Stakeholders

Internal On-Site:

  • Radiologists, Consultants, and Physicians, Nursing team, Medical Records department, Front Desk staff, Facility department

External:

  • Diagnostic equipment vendors and suppliers, Regulatory and accreditation bodies

Accountabilities:

The Sonographer will report to the Lead, Sonographer.

Key Responsibilities

  • Conduct diagnostic ultrasound imaging, including abdominal, obstetric, gynecological, vascular, and musculoskeletal scans as requested by physicians.
  • Review and analyze images to ensure quality, accuracy, and diagnostic
  • Prepare patients for ultrasound examinations by explaining procedures and ensuring their
  • Position patients appropriately to obtain optimal images while maintaining professionalism and
  • Operate and maintain ultrasound equipment, ensuring it functions correctly and is calibrated according to standards.
  • Report any equipment malfunctions or issues promptly to the appropriate
  • Work closely with physicians and radiologists to review findings and provide technical assistance during procedures.
  • Communicate effectively about patient conditions and imaging results to ensure timely.
  • Maintain accurate records of procedures performed, including patient details, scan results, and any abnormalities observed.
  • Adhere to hospital protocols for managing electronic medical
  • Ensure that all procedures comply with local, national, and hospital standards, including patient safety and infection control.
  • Stay updated on advancements in ultrasound technology and relevant
  • Assist in the orientation and training of junior staff or students on ultrasound techniques and

Qualifications:

  • Bachelor’s Degree in Radiography, Medical Imaging, or a related field with specialization in Sonography.
  • Certification in Diagnostic Medical Sonography is
  • Current registration with relevant professional

Experience:

  • Minimum of 3 years’ experience as a Sonographer in a hospital or diagnostic
  • Proficiency in performing a variety of ultrasound procedures, including advanced diagnostic

Key Skills:

  • Expertise in the use of diagnostic ultrasound
  • Strong analytical skills for interpreting ultrasound
  • Excellent communication and interpersonal skills to interact effectively with patients and the medical
  • Precision and attention to detail in performing scans and documenting
  • Ability to manage multiple tasks and adapt to a fast-paced healthcare

Personal Qualities:

  • Compassion and patience in dealing with
  • Professionalism and commitment to maintaining
  • Reliability and accountability in adhering to hospital schedules and
  • A proactive and collaborative attitude toward problem-solving and teamwork.


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