Position Summary: The Facility Officer is responsible for managing the hospital’s infrastructure and fleet initiatives across multiple hubs and spokes.
This role involves overseeing the operational efficiency of hospital facilities, ensuring compliance with health and safety regulations, and promoting a safe and healthy work environment for staff, patients, and visitors.

Core Working Relationships/Key Stakeholders

• Internal on-site:
All employees, Management team, all Department Heads, etc.

• External:
Vendors, Contractors, suppliers, regulatory bodies, etc.

Accountabilities:

Shall work with and under the supervision of the Team Lead, Facility.

Key Responsibilities:

• Ensure the hospital facility is in excellent condition, including maintaining cleanliness and safety standards across all areas.
• Perform routine and preventative maintenance of the hospital’s physical infrastructure,
including electrical systems, plumbing, HVAC, and lighting, to ensure continuous operation.
• Coordinate with external vendors and contractors for specialized services, ensuring all services are delivered according to contract terms.
• Monitor and manage facility supplies, ensuring that stock levels for cleaning, safety, and maintenance are consistently maintained.
• Ensure proper functioning of the hospital’s equipment and facilities through regular inspections
and immediate resolution of any issues.
• Ensure compliance with all health and safety regulations and maintain a safe working environment for all staff, patients, and visitors.
• Prepare reports on facility operations, including issues, maintenance schedules, and equipment performance.
• Manage emergency response protocols for the facility, including fire drills and safety procedures.
• Ensure proper handling and disposal of hazardous materials in line with regulatory standards.
• Implement and oversee cleaning schedules for common areas, patient rooms, and administrative areas.
• Work closely with the Security teams to ensure that the facility operates smoothly during and after working hours.
• Assist in the coordination of facility-related events and activities, ensuring spaces are appropriately prepared.
• Oversee the building security, including controlling access, monitoring surveillance systems, and responding to incidents.
• Provide leadership and coordination for the maintenance and management of facility projects, including renovations and improvements.

Qualifications and Competencies:

• Bachelor’s degree in Facilities Management, Engineering, or a related field preferred.
• Strong knowledge of building systems and equipment.
• Good understanding of health and safety regulations and practices.
• Excellent organizational and time-management skills.
• Ability to work effectively under pressure and in emergency situations.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite.

Experience:

• Proven experience as a Facility Officer or in a similar role in a healthcare or large organizational setting. Experience managing facility maintenance, repairs, and vendor relations.
• Experience with building systems, including HVAC, plumbing, electrical, and security.
• Previous experience in healthcare or medical facilities is a plus.
• Experience managing multiple tasks simultaneously in a dynamic environment.

Key Skills:

• Strong attention to detail and a proactive approach to problem-solving.
• Knowledge of building maintenance and repair procedures.
• Ability to coordinate with internal and external stakeholders effectively.
• Proficiency with facilities management software and basic office applications.
• Ability to manage facility budgets and track expenditures.
• Ability to respond quickly and calmly to emergency situations, such as fire or building security threats. Excellent communication skills, both verbal and written.
• Ability to identify potential risks and take corrective actions.

Personal Qualities:

• Highly reliable and responsible in managing facility operations.
• Strong commitment to maintaining a safe and clean environment.
• Adaptability and flexibility to respond to changing circumstances and schedules.
• Professional demeanor with the ability to manage conflict effectively.
• Physically capable of performing maintenance-related tasks.
• Ability to handle confidential information appropriately and maintain confidentiality.
• High ethical standards and a commitment to professionalism at all times.
• Ability to work independently and as part of a team to ensure the smooth running of the facility.